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- Tasks: Coordinate shipments and ensure timely delivery while providing excellent customer service.
- Company: Join a leading Japanese global freight forwarding company with a strong reputation.
- Benefits: Enjoy a competitive salary and the opportunity to work in a dynamic environment.
- Why this job: Be part of a diverse team, gain valuable experience, and make an impact in international trade.
- Qualifications: Must have a high school diploma, basic English skills, and two years of office experience.
- Other info: Position based in West London, Monday to Friday, with immediate start available.
The predicted salary is between 26000 - 27000 £ per year.
A Japanese global freight forwarding company is looking for an Ocean / Air / Road Exports operations clerk.
PRIMARY RESPONSIBILITIES
- Arrange and coordinate shipments in accordance with customer requirements.
- Liaise with carriers, hauliers and other service providers to secure bookings and ensure timely departure of shipments.
- Monitor and track shipments, providing regular updates to customers.
- Prepare and complete all necessary export documentation.
- Ensure compliance with international shipping regulations, customs requirements, and trade restrictions.
- Verify accuracy of shipping documentation and resolve any discrepancies promptly.
- Act as the primary point of contact for customers, providing exceptional service and addressing inquiries related to export shipments.
- Communicate proactively with customers regarding shipment status and any potential delays.
- Coordinate the handling and packaging of goods for sea/airfreight shipments.
- Monitor and coordinate the handling of special cargo, such as hazardous materials.
- Obtain and compare quotes from various carriers to secure competitive rates.
- Monitor and control shipping costs, identifying opportunities for cost savings without compromising service quality.
KNOWLEDGE AND SKILL REQUIREMENTS
- Basic English reading, writing, and arithmetic skills required.
- Minimum high school diploma or equivalent.
- Knowledge of office processes, procedures, and technology.
- Two years of office experience.
- Good communication skills.
Location: West London
Hours: Mon – Friday 0900am – 05300pm
Start Date: ASAP
Visa: Eligible to work in the UK without any restriction.
Japanese Speaking Exports Operations Clerk employer: JAC Recruitment (UK) Ltd.
Contact Detail:
JAC Recruitment (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Japanese Speaking Exports Operations Clerk
✨Tip Number 1
Familiarise yourself with the specific shipping regulations and customs requirements relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Practice your Japanese language skills, especially in a business context. Being able to communicate effectively with clients and colleagues in Japanese will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully managed shipments or resolved discrepancies. Having concrete examples ready will showcase your problem-solving skills and experience.
We think you need these skills to ace Japanese Speaking Exports Operations Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in exports operations, logistics, or customer service. Emphasise any previous roles where you coordinated shipments or liaised with carriers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your language skills in Japanese and how they will benefit the team, along with your understanding of international shipping regulations.
Showcase Communication Skills: Since good communication is key for this role, provide examples in your application that demonstrate your ability to effectively communicate with customers and resolve issues promptly.
Highlight Relevant Qualifications: If you have any certifications or training related to logistics, customs compliance, or freight forwarding, be sure to include these in your application. This will show your commitment to the field and enhance your candidacy.
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Brush Up on Your Japanese
Since this role requires communication with Japanese clients and partners, make sure to practice your Japanese language skills. Be prepared to demonstrate your proficiency during the interview, as it will be a key factor in your success.
✨Understand Export Operations
Familiarise yourself with the basics of export operations, including documentation, shipping regulations, and customs requirements. Showing that you have a solid understanding of these processes will impress the interviewers and demonstrate your readiness for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to explain how you would handle specific situations, such as shipment delays or discrepancies in documentation. Think through potential challenges and how you would address them effectively.
✨Showcase Your Customer Service Skills
As the primary point of contact for customers, exceptional service is crucial. Be ready to share examples from your past experiences where you provided outstanding customer support, resolved issues, or improved client satisfaction.
