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- Tasks: Coordinate shipments and ensure timely delivery while providing top-notch customer service.
- Company: Join a leading Japanese global freight forwarding company with a strong reputation.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Why this job: Be part of a vibrant team, gain valuable experience, and make an impact in international trade.
- Qualifications: Must have a high school diploma, basic English skills, and two years of office experience.
- Other info: Position based in West London, Monday to Friday, with immediate start available.
The predicted salary is between 22000 - 28000 £ per year.
A Japanese global freight forwarding company is looking for an Ocean / Air / Road Exports operations clerk.
PRIMARY RESPONSIBILITIES
- Arrange and coordinate shipments in accordance with customer requirements.
- Liaise with carriers, hauliers and other service providers to secure bookings and ensure timely departure of shipments.
- Monitor and track shipments, providing regular updates to customers.
- Prepare and complete all necessary export documentation.
- Ensure compliance with international shipping regulations, customs requirements, and trade restrictions.
- Verify accuracy of shipping documentation and resolve any discrepancies promptly.
- Act as the primary point of contact for customers, providing exceptional service and addressing inquiries related to export shipments.
- Communicate proactively with customers regarding shipment status and any potential delays.
- Coordinate the handling and packaging of goods for sea/airfreight shipments.
- Monitor and coordinate the handling of special cargo, such as hazardous materials.
- Obtain and compare quotes from various carriers to secure competitive rates.
- Monitor and control shipping costs, identifying opportunities for cost savings without compromising service quality.
KNOWLEDGE AND SKILL REQUIREMENTS
- Basic English reading, writing, and arithmetic skills required. Minimum high school diploma or equivalent.
- Knowledge of office processes, procedures, and technology.
- Two years of office experience.
- Good communication skills.
Location: West London
Hours: Mon – Friday 0900am – 05300pm
Start Date: ASAP
Visa: Eligible to work in the UK without any restriction
Japanese Speaking Exports Operations Clerk employer: JAC Recruitment (UK) Ltd.
Contact Detail:
JAC Recruitment (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Japanese Speaking Exports Operations Clerk
✨Tip Number 1
Familiarise yourself with the specific shipping regulations and customs requirements for Japan and the UK. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Brush up on your Japanese language skills, especially in a business context. Being able to communicate effectively with clients and colleagues in Japanese will be a significant advantage in this role.
✨Tip Number 3
Network with professionals in the freight forwarding industry, particularly those who have experience in export operations. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation during interviews to align with their goals and demonstrating your enthusiasm for their work can make a lasting impression.
We think you need these skills to ace Japanese Speaking Exports Operations Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in exports operations, logistics, or customer service. Emphasise any previous roles where you coordinated shipments or liaised with carriers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your language skills in Japanese and English. Explain why you're interested in the role and how your background aligns with the company's needs.
Highlight Relevant Skills: In your application, emphasise your communication skills and attention to detail. Mention any experience with export documentation and compliance with international shipping regulations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Brush Up on Your Japanese
Since the role requires communication in Japanese, make sure to practice your language skills. Be prepared to answer questions in Japanese and demonstrate your fluency during the interview.
✨Know Your Shipping Regulations
Familiarise yourself with international shipping regulations and customs requirements. Being able to discuss these topics will show your understanding of the industry and your readiness for the role.
✨Demonstrate Customer Service Skills
As the primary point of contact for customers, it's crucial to showcase your customer service abilities. Prepare examples of how you've handled inquiries or resolved issues in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions related to shipment coordination and problem-solving. Think of specific situations from your past experience where you successfully managed shipments or resolved discrepancies.
