Japanese Speaking Customer Support
Japanese Speaking Customer Support

Japanese Speaking Customer Support

London Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive marketing strategies and manage campaigns for the Japanese market.
  • Company: Join a dynamic team in the online trading sector, focusing on gaming and financial services.
  • Benefits: Enjoy flexible working options and opportunities for professional growth.
  • Why this job: Be part of a new division with significant responsibility and impact from day one.
  • Qualifications: Fluent in Japanese with experience in digital marketing and team management.
  • Other info: Potential for future expansion into the South Korean market.

The predicted salary is between 28800 - 48000 £ per year.

We are on the hunt for a creative, talented, and analytical Japanese Speaking Customer Service professional, who is passionate about recruiting, growing, and managing a successful team. You will already be working in an online trading field, based in either the gaming or financial services sectors. Having a keen eye for talent, you will be able to recognize potential team members that will help you succeed and expand the business. The main focus will be to develop the business by executing and analyzing campaign performance.

Role overview

This role will work solely within the Japanese market, with possible expansion within South Korea in the future. Success in this position is crucial to the success of this new division and will require you to take on significant responsibility early on and to hit the ground running.

Key Performance Areas:

  • Develop marketing strategy and deliver innovative ideas to increase outreach within the Japanese market
  • Execute digital marketing campaigns
  • Analyze and optimize campaign performance
  • Be familiar with Japanese affiliate networks, with the capability to close and manage deals

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Japanese Speaking Customer Support employer: JAC Recruitment (UK) Ltd.

Join a dynamic and innovative team that values creativity and analytical thinking, where your contributions directly impact the growth of our new division focused on the Japanese market. We offer a supportive work culture that encourages professional development and provides opportunities for career advancement, alongside competitive benefits tailored to enhance your work-life balance. Located in a vibrant area with access to various amenities, this role not only promises meaningful work but also a chance to be part of an exciting journey in expanding our presence in the gaming and financial services sectors.
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Contact Detail:

JAC Recruitment (UK) Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Japanese Speaking Customer Support

✨Tip Number 1

Familiarise yourself with the Japanese market and its unique characteristics. Understanding cultural nuances and consumer behaviour will help you tailor your approach and demonstrate your commitment to the role.

✨Tip Number 2

Network within the online trading, gaming, and financial services sectors. Attend relevant events or join online forums where you can connect with industry professionals who may provide insights or referrals.

✨Tip Number 3

Showcase your analytical skills by preparing examples of how you've successfully executed and optimised marketing campaigns in the past. Be ready to discuss specific metrics and outcomes during interviews.

✨Tip Number 4

Research Japanese affiliate networks and be prepared to discuss how you would approach closing and managing deals. This knowledge will set you apart as a candidate who is proactive and well-informed.

We think you need these skills to ace Japanese Speaking Customer Support

Fluency in Japanese
Customer Service Skills
Digital Marketing Expertise
Analytical Skills
Campaign Management
Knowledge of Affiliate Marketing
Strong Communication Skills
Creativity and Innovation
Team Management
Problem-Solving Skills
Understanding of the Gaming Industry
Understanding of Financial Services
Market Research Skills
Adaptability to New Markets

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer support, particularly within the online trading, gaming, or financial services sectors. Emphasise any previous roles where you developed marketing strategies or managed teams.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the Japanese market and your understanding of its unique challenges. Mention specific examples of how you've successfully executed digital marketing campaigns or analysed performance metrics in past roles.

Showcase Language Skills: Clearly indicate your proficiency in Japanese, as this is crucial for the role. If applicable, include any certifications or experiences that demonstrate your language skills and cultural understanding.

Highlight Analytical Skills: Since the role involves analysing campaign performance, provide examples of how you've used data to drive decisions in previous positions. This could include metrics you've improved or insights you've gained from past campaigns.

How to prepare for a job interview at JAC Recruitment (UK) Ltd.

✨Showcase Your Language Skills

Since this role requires fluency in Japanese, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the interview in Japanese, so practice common phrases and industry-specific vocabulary to impress your interviewers.

✨Highlight Relevant Experience

Make sure to discuss your previous experience in online trading, gaming, or financial services. Provide specific examples of how you've successfully managed teams or campaigns in these sectors, as this will show that you understand the industry and can hit the ground running.

✨Prepare for Analytical Questions

Given the focus on analysing campaign performance, expect questions that assess your analytical skills. Be ready to discuss how you've used data to inform decisions in past roles, and consider bringing examples of successful campaigns you've executed and optimised.

✨Demonstrate Cultural Understanding

As the role is focused on the Japanese market, it's important to show your understanding of Japanese culture and business practices. Research current trends in the market and be prepared to discuss how cultural nuances can impact marketing strategies and team dynamics.

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