Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and coordinate move-ins while managing property-related operations.
- Company: Dynamic Japanese real estate agency in the heart of London.
- Benefits: Competitive salary, full-time hours, and a vibrant work environment.
- Other info: Opportunity for growth in a supportive team atmosphere.
- Why this job: Engage with clients and make a difference in their moving experience.
- Qualifications: Sales experience, strong communication skills, and basic IT knowledge required.
The predicted salary is between 25000 - 25000 £ per year.
A Japanese real estate agency is seeking a Customer Support. This position allows you to leverage your corporate sales experience while also engaging in operational tasks such as property viewings and move‑in coordination.
Salary
Annual salary: £25,000
Employment Type
Full-time, permanent
Working Hours
09:00–17:00 Five days per week (Monday–Saturday)
Location
Central London
Job Responsibilities
- Support reference checks and preparation of necessary documents for tenancy agreements
- Coordinate move‑in arrangements (key handover, move‑in setup, etc.)
- Provide ongoing tenant support during the tenancy period, including issue resolution and general enquiries
- Take property photos and assist with marketing materials
Administrative & System Tasks
- Input and manage client information in internal systems
- Prepare various documents and handle administrative tasks
Requirements
- Corporate sales experience or new business development experience (intangible products welcome)
- Interest in customer support and client‑facing operations
- Basic IT skills (Excel, Word, PowerPoint)
- Strong communication skills
- Ability to work proactively and independently
Language Skills
- English: Business level
- Japanese: Fluent
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Customer Success employer: JAC Recruitment (UK) Ltd.
Contact Detail:
JAC Recruitment (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success
✨Tip Number 1
Network like a pro! Reach out to people in the real estate industry or customer support roles. You never know who might have a lead on a job or can give you insider tips on landing that Customer Success position.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer support and operations. Think about your past experiences in corporate sales and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got any relevant experience with property viewings or tenant support, make sure to highlight that in conversations. We’re all about making connections that matter, so let your expertise speak for itself.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Success
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your corporate sales experience and any relevant customer support skills. We want to see how your background fits with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Customer Success position and how your skills can benefit us. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Know Your Customer Support Basics
Brush up on your customer support skills and be ready to discuss how you've handled client issues in the past. Think of specific examples where you resolved a problem or improved a customer's experience, as this will show your potential employer that you're proactive and capable.
✨Show Off Your Sales Experience
Since corporate sales experience is key for this role, prepare to talk about your achievements in sales. Highlight any relevant metrics or successes that demonstrate your ability to engage clients and drive results, even if it was with intangible products.
✨Get Familiar with the Company
Do some research on the Japanese real estate agency before your interview. Understanding their values, services, and market position will help you tailor your answers and show genuine interest in the company, which can set you apart from other candidates.
✨Practice Your Language Skills
As fluency in Japanese is required, be prepared to demonstrate your language skills during the interview. You might be asked to switch to Japanese or answer questions in both languages, so practice speaking about your experiences and the role in Japanese to boost your confidence.