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For Companies At a Glance
- Tasks: Assist Japanese-speaking customers with inquiries and provide top-notch support.
- Company: Join a dynamic team dedicated to exceptional customer service in a global environment.
- Benefits: Enjoy flexible working hours, remote options, and exciting corporate perks.
- Why this job: Be part of a vibrant culture that values diversity and makes a real impact.
- Qualifications: Fluent in Japanese and English, with strong communication skills and a passion for helping others.
- Other info: Perfect for students looking to gain experience in a supportive and engaging workplace.
The predicted salary is between 24000 - 36000 £ per year.
Job Summary
日本最大手の物流企業にて、カスタマーサービス（ロンドン勤務）を急募しております。
主な業務は、電話やメールでのお客様対応、見積もり作成、伝票の記入などです。
また、現場（倉庫）に行くこともありますが、力仕事ではなく、お客様とのやり取りや現場スタッフとの連携・指示出しが中心となります。
人と接することが好きな方、物流業界に興味のある方におすすめのポジションです。
Responsibilities
電話・メールでのお客様対応
見積もりや伝票の作成
倉庫スタッフとの連携・現場でのサポート
必要に応じて軽量物の運搬補助
クライアントと現場のスムーズな連携をサポート
Requirements
日本語：流暢レベル以上
英語：日常会話レベル以上
カスタマーサービスまたは物流業界での経験がある方歓迎
コミュニケーション力と調整力のある方
＊期限付きビザは受け付けることができません
＊応募数が多い場合は、書類選考を通過された方のみにご連絡させていただいております。あらかじめご了承ください。
#LI-JACUK
#J-18808-Ljbffr
Customer Service (Japanese Speaking) employer: JAC Recruitment (UK) Ltd.
Contact Detail:
JAC Recruitment (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service (Japanese Speaking)
✨Tip Number 1
Brush up on your Japanese language skills, especially in a customer service context. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the company’s products and services. Understanding what we offer will allow you to answer questions more effectively and show your enthusiasm for the role.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Tip Number 4
Showcase your cultural understanding and sensitivity towards Japanese customers. This can set you apart from other candidates and demonstrate your ability to connect with our diverse clientele.
We think you need these skills to ace Customer Service (Japanese Speaking)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Service (Japanese Speaking) position. Understand the key responsibilities and requirements, especially the language proficiency needed.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and any Japanese language skills. Use specific examples that demonstrate your ability to handle customer inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proficiency in Japanese. Mention why you want to work for the company and how your skills align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional.
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Brush Up on Your Japanese
Since this role requires Japanese speaking skills, make sure to practice your language proficiency. Be prepared to answer questions in Japanese and demonstrate your ability to communicate effectively with customers.
✨Know the Company Inside Out
Research the company thoroughly before the interview. Understand their products, services, and customer service philosophy. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Be ready to discuss specific examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
✨Showcase Your Interpersonal Skills
Customer service roles require excellent interpersonal skills. During the interview, highlight your ability to empathise with customers, listen actively, and resolve conflicts. Use examples to illustrate how you've successfully managed customer interactions in the past.
