At a Glance
- Tasks: Manage customer orders, oversee delivery schedules, and support export/import documentation.
- Company: Global manufacturer of electronic components based in Swindon, UK.
- Benefits: Competitive salary, full-time hours, and a supportive office environment.
- Other info: Opportunities for growth and collaboration in a fast-paced environment.
- Why this job: Join a dynamic team and enhance your customer service skills in a global setting.
- Qualifications: 3+ years in customer service or coordination, business-level English, and basic IT skills.
The predicted salary is between 27000 - 40000 £ per year.
会社 電気電子部材のグローバルメーカー
雇用形態: 正社員
場所: スウィンドン、イギリス
給与: £27K-£40/年 (ご経験の基づき決定されます。)
勤務時間: フルタイム（週5日）
出社ポリシー: オフィス勤務
主な業務内容:
- 既存顧客の受注処理（見積対応およびシステムへのデータ入力を含む）
- 納期管理、受注進捗、在庫および出荷業務の管理
- 輸出入に関する事務業務のサポート
- CRMシステムにおける顧客情報および受注情報の正確な管理
- 迅速かつ丁寧な顧客対応
- 必要に応じた一般事務業務のサポート
必須要件:
- カスタマーサービス、営業サポート、または類似のコーディネーション業務における3年以上の経験
- 英語力（ビジネスレベル）
- Microsoft Officeを含む基本的なITスキル
- 英国で就労可能なビザを保有していること（YMS、Postgraduate等の一時ビザは不可）
歓迎要件:
- ERPおよびCRMシステムの使用経験
- 高い信頼性と細部への高い注意力をお持ちの方
- 業務の優先順位を適切に判断し、部門横断的なチームと連携できる方
- 柔軟性があり、新しい環境やシステムにも積極的に適応できる方
- 日本語が話せる方歓迎
※書類選考通過された方のみにご連絡をさせていただきますので、予めご了承くださいませ。
Customer Service Coordinator employer: JAC Recruitment (UK) Ltd.
As a global manufacturer of electrical and electronic components, we pride ourselves on fostering a dynamic work environment in Swindon, where our Customer Service Coordinators play a vital role in ensuring customer satisfaction. We offer competitive salaries, comprehensive training, and opportunities for professional growth, all within a supportive team culture that values collaboration and innovation. Join us to be part of a company that not only prioritises employee development but also embraces diversity and encourages a flexible approach to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Coordinator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since it's a global manufacturer. Be ready to discuss how your experience aligns with their needs, particularly in customer service and coordination.
✨Tip Number 3
Show off your skills! If you’ve got experience with CRM systems or ERP, make sure to highlight that during conversations. It’s all about demonstrating how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Coordinator role. Highlight your experience in customer service and coordination, and don’t forget to mention any relevant IT skills, especially with CRM systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Share specific examples of how you've managed customer orders or supported teams in the past.
Show Off Your Attention to Detail:Since the role requires high reliability and attention to detail, make sure your application is free from typos and errors. This shows us that you take pride in your work and can manage important information accurately.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us, making it easier for us to review your details!
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Know Your Stuff
Make sure you understand the role of a Customer Service Coordinator inside out. Familiarise yourself with the key responsibilities like order processing, deadline management, and CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer service skills and coordination experience. Think about times when you managed orders or dealt with customer inquiries effectively. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the table.
✨Brush Up on Your IT Skills
Since the job requires basic IT skills, especially with Microsoft Office and possibly ERP/CRM systems, make sure you're comfortable using these tools. You might be asked about your proficiency, so being able to discuss your experience with them will definitely work in your favour.
✨Be Personable and Professional
Customer service is all about communication, so practice being friendly yet professional. Prepare to engage in a conversation rather than just answering questions. Show your enthusiasm for helping customers and your ability to adapt to new environments, as this is crucial for the role.
