Back Office Analyst (FTC, 12 months)

Back Office Analyst (12-Month Fixed-Term Contract)

Location: London (Hybrid Working – minimum 3 days per week in the office)

Contract: Fixed-Term Contract (12 months)

Salary: Competitive, depending on experience

About the Role

An international organisation is seeking an experienced Back Office Analyst to support business operations during a period of system enhancement and organisational change.

This position requires a proactive and detail-oriented professional who can take ownership of end-to-end back-office activities, coordinate with multiple stakeholders, and contribute to process improvements and operational controls. The successful candidate will play a key role in ensuring smooth and accurate operational processes within a fast-paced environment.

Key Responsibilities

Back Office Operations

• Manage end-to-end back-office processes, including confirmations, settlements, reconciliations, and reporting
• Ensure operational accuracy, completeness, and timely execution of daily activities
• Maintain operational controls and data integrity across assigned processes
• Independently prioritise workload and manage multiple deadlines

Stakeholder Management

• Liaise with internal teams across multiple functions to ensure efficient coordination
• Handle operational queries and resolve issues in a timely manner
• Escalate risks and concerns where appropriate
• Provide clear progress updates and support knowledge sharing within the team

Risk & Control

• Identify operational risks, process inefficiencies, and control gaps
• Investigate and resolve discrepancies
• Ensure adherence to internal controls and relevant regulatory requirements

System Implementation & Process Improvement

• Support user acceptance testing (UAT), including test planning, execution, and validation
• Assess operational impacts and identify risks associated with system changes
• Contribute to operational readiness for new systems and process enhancements
• Recommend and support initiatives to improve efficiency, scalability, and controls

Additional Responsibilities

• Provide support across team activities as required
• Participate in projects and ad-hoc initiatives
• Assist in maintaining operational continuity during periods of change

Candidate Requirements

Experience

• Minimum 5 years of experience in Back Office, Operations, Settlements, Trade Support, or a related function
• Experience managing complex operational issues and process changes
• Experience working with multiple internal stakeholders in a dynamic environment

Skills

• Strong understanding of back-office operations and operational controls
• Excellent analytical and problem-solving abilities
• Strong communication and stakeholder management skills
• High attention to detail and accuracy
• Good organisational and time-management skills
• Strong Excel and Microsoft Office skills

Personal Attributes

• Proactive, self-motivated, and able to work independently
• Strong sense of ownership and accountability
• Adaptable and comfortable working in a changing environment
• Continuous improvement mindset
• Able to deliver high-quality work under pressure and manage competing priorities