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- Tasks: Lead a dynamic team to manage key B2B accounts and drive sales growth.
- Company: Join a forward-thinking training and workforce development company.
- Benefits: Permanent role with competitive salary and leadership opportunities.
- Why this job: Make a real impact on client relationships and business success.
- Qualifications: Experience in managing key accounts and strong sales skills required.
- Other info: Based in Newcastle, with a focus on collaboration and strategic growth.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting a Senior Key Account Manager to lead and develop a high-performing Key Account Management function within a training and workforce development environment. This role carries day-to-day leadership responsibility for a team of Key Account Managers, alongside direct ownership of strategic, high-value B2B client accounts. The successful candidate will drive client satisfaction, retention, and revenue growth while delivering against annual sales targets and supporting wider commercial strategy.
Key Responsibilities
- Leadership & Team Management
- Provide day-to-day leadership, coaching, and performance management for the Key Account Management team
- Set individual sales targets aligned to annual business objectives
- Conduct monthly, quarterly, and annual performance reviews
- Motivate and develop team capability to deliver consistent commercial results
- Strategic Account Management
- Act as the primary point of contact for key strategic B2B clients
- Build strong, trusted relationships with senior client stakeholders
- Develop and implement strategic account plans to support long-term growth
- Understand client objectives and deliver tailored training and workforce solutions
- Sales & Commercial Delivery
- Deliver against annual sales and revenue targets
- Identify and develop upsell and cross-sell opportunities within existing accounts
- Generate qualified leads for wider product and service offerings, working closely with internal specialists
- Maintain accurate pipeline management and CRM reporting
- Stakeholder & Cross-Functional Working
- Collaborate closely with senior leadership to deliver strategic initiatives
- Work with marketing teams to support campaigns, promotional activity, and market engagement
- Liaise with finance teams to support effective billing, cash collection, and receivables management
- Provide regular performance updates, forecasts, and market insight to leadership
Candidate Profile
Essential Experience
- Proven experience managing key account management or sales teams
- Demonstrated success managing large, complex B2B client accounts
- Strong commercial acumen with a track record of delivering sales growth
- Experience operating within the energy, industrial, or training services sectors
Skills & Attributes
- Results-driven with a strong solution-oriented sales mindset
- Excellent stakeholder management and communication skills
- Confident engaging with senior-level decision makers
- Strong negotiation and contract management capability
- Strategic thinker with the ability to identify and develop new growth opportunities
- Highly organised with strong attention to detail and deadline discipline
- Comfortable working autonomously while collaborating cross-functionally
Technical & Systems
- Proficient in CRM systems and Microsoft Office
- Familiarity with training management systems or learning platforms is advantageous
Additional Information
- Permanent position
- Newcastle-based role
- Leadership responsibility with direct impact on commercial performance and growth
Senior Key Account Manager in Newcastle upon Tyne employer: JAB Recruitment
Contact Detail:
JAB Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Key Account Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its key clients. Understand their needs and think about how you can provide tailored solutions. This will show you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of Senior Key Account Manager. Highlight your leadership skills and past successes in managing B2B accounts to make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Senior Key Account Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Key Account Manager role. Highlight your experience in managing B2B client accounts and leading teams, as these are key aspects of what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your commercial acumen and how you’ve driven sales growth in previous roles. We want to see your personality and passion for the role!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet sales targets and manage key accounts. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at JAB Recruitment
✨Know Your Numbers
As a Senior Key Account Manager, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on your past achievements, like revenue growth percentages or client retention rates, and be ready to discuss how you can replicate that success in this role.
✨Showcase Your Leadership Style
Since this role involves leading a team, it's crucial to articulate your leadership approach. Think about specific examples where you've motivated your team or improved performance. Be prepared to discuss how you would coach and develop your team to meet sales targets.
✨Build Rapport with Stakeholders
Strong relationships with senior client stakeholders are key. During the interview, highlight your experience in building trust and rapport. Share stories that illustrate your ability to engage with decision-makers and how you've tailored solutions to meet their needs.
✨Demonstrate Strategic Thinking
This role requires a strategic mindset, so come prepared with examples of how you've developed and implemented account plans. Discuss how you identify growth opportunities and align them with client objectives, showcasing your ability to think long-term while delivering immediate results.