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For Companies At a Glance
- Tasks: Manage customer accounts and build strong relationships while identifying revenue opportunities.
- Company: Established business in Halesowen with a solid reputation in the construction sector.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in a fast-paced sales role.
- Qualifications: Experience in account management and strong communication skills.
- Other info: Exciting opportunity to work in a thriving industry with a focus on customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are working with a well-established and growing business based in Halesowen, supplying into the construction sector. With a strong reputation for quality and customer service, they are now looking to strengthen their internal sales team with an experienced and driven Internal Customer Account Manager.
As an Internal Customer Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts while proactively identifying opportunities to increase revenue. This is a fast-paced, office-based role where relationship building, attention to detail, and commercial awareness are key.
Key Responsibilities
- Manage a portfolio of existing customer accounts, building strong and lasting relationships
- Handle inbound enquiries and provide product, pricing, and availability information
- Look after existing customers and proactively upsell and cross-sell products to maximise account value
- Prepare and follow up on quotations to secure orders
- Liaise with internal departments including operations, logistics, and external sales teams
- Ensure excellent customer service is delivered at all times
- Maintain accurate records using CRM systems
Account Manager - Internal in Halesowen employer: JAB Group
Contact Detail:
JAB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Internal in Halesowen
✨Tip Number 1
Networking is key! Reach out to your connections in the construction sector and let them know you're on the lookout for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show that you understand their business and how you can contribute to their success as an Internal Customer Account Manager.
✨Tip Number 3
Practice your relationship-building skills! Role-play with a friend or mentor to get comfortable discussing how you would manage and develop customer accounts effectively.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that could be perfect for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Account Manager - Internal in Halesowen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing customer accounts and any relevant achievements that showcase your ability to build strong relationships and drive revenue.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Mention specific examples of how you've successfully upsold or cross-sold products in the past.
Show Off Your Attention to Detail: In a role where accuracy is key, make sure your application is free from typos and errors. Double-check your documents before submitting them to show us you’re detail-oriented and professional.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at JAB Group
✨Know Your Customer Accounts
Before the interview, take some time to research the company’s existing customer accounts. Understand their key clients and the products they offer. This will help you demonstrate your knowledge of the business and show that you're ready to manage and develop those relationships.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built strong relationships with customers. Be ready to discuss how you maintained those relationships and how they contributed to increased revenue. This is crucial for the role, so make it a focal point in your responses.
✨Be Ready to Discuss Upselling Strategies
Think about specific strategies you've used in the past to upsell or cross-sell products. Prepare to share these examples during the interview, as this will highlight your proactive approach to maximising account value, which is a key responsibility of the role.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate records using CRM systems is part of the job, brush up on your knowledge of popular CRM tools. If you have experience with any specific systems, be sure to mention them. This shows that you’re not only detail-oriented but also tech-savvy, which is essential for the position.