Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead AI strategy and develop mental health support models using cutting-edge technology.
- Company: Join JAAQ, a pioneering platform transforming mental health access through AI and interactive video.
- Benefits: Enjoy competitive pay, private healthcare, gym membership, and professional development opportunities.
- Why this job: Make a real impact on mental health while working with a passionate and innovative team.
- Qualifications: 7-10+ years in AI/ML, with experience in health tech and a relevant MSc or PhD.
- Other info: Be part of a mission to help a billion minds and shape the future of mental health care.
The predicted salary is between 43200 - 72000 £ per year.
About JAAQ
JAAQ (Just Ask A Question) is a pioneering mental health platform that leverages interactive video technology and AI to provide users with access to insights from world-leading experts and individuals with lived experiences. Our mission is to help the mental health of one billion people and democratise mental health support, making it accessible, engaging and stigma-free for everyone.
We are B2B2C with a growing consumer facing platform with goals to reach millions of MAU every month, currently in over 90 markets with the UK and US as our primary focusses. We also have a growing range of B2B propositions ranging from JAAQ Studio to JAAQ At work with more propositions launching through 2025. Our ambitions are big and unmatched in the mental health and wellness space. Our platforms have answered over 2 million questions and we work with over 350 (growing every week) doctors and clinicians, celebrities and people with lived experience. Want to help a billion minds? Read on…
And want to get a real feel for JAAQ? Look no further…
Role Overview
As Director of AI & Research , you will lead JAAQ’s AI vision—developing clinically grounded, scalable and safe models for mental health triage, intelligent care, and personalized support. You’ll be the driving force behind the responsible integration of LLMs and conversational AI into our products.
You’ll collaborate across clinical, product, engineering, and regulatory teams to create meaningful AI solutions while establishing research validation frameworks and preparing for future medical device certification.
This is a high-impact leadership role for someone who combines deep technical expertise with a passion for ethical, clinical AI and a desire to redefine how people access mental health care.
Key Responsibilities
-
Lead the end-to-end strategy and development of LLM-powered conversational AI systems and intelligent triage models
-
Build clinically aligned AI experiences that are safe, empathetic, and measurable in real-world mental health settings
-
Drive the AI and research agenda for flagship initiatives like JAAQ x Bupa and upcoming consumer product launches
-
Define and uphold robust clinical guardrails and ethical standards for AI use, including explainability, fairness, and governance
-
Work toward regulatory preparedness, exploring pathways to medical device certification (e.g. MHRA, DTAC, FDA, NICE)
-
Oversee the development of internal research frameworks to evaluate efficacy and drive clinical outcomes
-
Recruit, lead and mentor a high-performing team of AI researchers, engineers, and collaborators
-
Build partnerships with external experts, institutions, and regulators to help shape the future of clinical AI in mental health
What We’re Looking For
-
7–10+ years of experience in AI, ML, or Health Tech R&D , with a strong focus on clinical impact and product delivery
-
Direct experience with conversational AI, LLMs, NLP , and applied machine learning in health-related contexts
-
Understanding of mental health clinical pathways , triage models, and digital therapeutics
-
Strong knowledge of regulatory requirements and risk management in digital health (e.g. SaMD, MHRA, FDA, ISO)
-
Track record of building and leading cross-functional AI or research teams
-
MSc or PhD in a relevant field (e.g. Computer Science, Psychology, Biomedical Engineering, Health Informatics)
-
Passionate about scaling safe and accessible mental health support through responsible AI
Why Join JAAQ?
-
Be part of a mission-driven organisation making a tangible difference in mental health accessibility.
-
Collaborate with a passionate, innovative, and supportive team.
-
Opportunity to shape the content landscape of a rapidly growing platform.
-
Competitive compensation, outstanding benefits package and equity options – a chance to own the future of JAAQ.
-
Private Medical Healthcare / Gym Membership / Professional Development Budget
-
Breather Days (for when you need to take time out at short notice to rest and recoup)
JAAQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Director, AI & Research employer: JAAQ
Contact Detail:
JAAQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, AI & Research
✨Tip Number 1
Familiarise yourself with the latest advancements in AI and mental health technologies. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the AI and mental health sectors. Attend relevant conferences, webinars, or meetups to connect with industry leaders and gain insights that could set you apart from other candidates.
✨Tip Number 3
Prepare to discuss ethical considerations in AI, especially in mental health applications. Being able to articulate your thoughts on responsible AI use will show that you align with JAAQ's mission and values.
✨Tip Number 4
Research JAAQ’s existing products and initiatives, particularly their partnerships and consumer offerings. This knowledge will allow you to speak confidently about how you can contribute to their goals and vision.
We think you need these skills to ace Director, AI & Research
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Director, AI & Research position at JAAQ. Familiarise yourself with their mission and how your skills align with their goals in mental health.
Tailor Your CV: Craft your CV to highlight relevant experience in AI, ML, and Health Tech R&D. Emphasise your direct experience with conversational AI, LLMs, and any leadership roles you've held in cross-functional teams. Make sure to showcase your passion for ethical AI and mental health.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for JAAQ's mission and how you can contribute to their vision. Discuss specific projects or experiences that demonstrate your expertise in developing AI solutions for mental health and your understanding of regulatory requirements.
Showcase Your Impact: When detailing your past work, focus on measurable outcomes and impacts you've achieved in previous roles. Use quantifiable data to illustrate how your contributions have led to successful product delivery or improved clinical outcomes in health-related contexts.
How to prepare for a job interview at JAAQ
✨Understand the Company Mission
Before your interview, make sure you fully grasp JAAQ's mission to democratise mental health support. Be prepared to discuss how your experience aligns with their goal of helping a billion people and how you can contribute to this vision.
✨Showcase Your Technical Expertise
As a Director of AI & Research, you'll need to demonstrate your deep technical knowledge in AI, ML, and health tech. Prepare examples of past projects where you've successfully implemented conversational AI or LLMs, particularly in clinical settings.
✨Discuss Ethical AI Practices
Given the focus on responsible AI integration, be ready to talk about your understanding of ethical standards in AI use. Share your thoughts on explainability, fairness, and governance, and how these principles can be applied in mental health solutions.
✨Prepare for Cross-Functional Collaboration
Highlight your experience in leading cross-functional teams. Be prepared to discuss how you've collaborated with clinical, product, and engineering teams in the past, and how you plan to foster partnerships with external experts and institutions at JAAQ.