At a Glance
- Tasks: Lead operational delivery of clinical governance and evidence generation in mental health tech.
- Company: Join JAAQ, a pioneering mental health tech company transforming wellbeing through innovative technology.
- Benefits: Flexible working, hybrid arrangements, and opportunities for personal growth.
- Other info: Collaborate with leading institutions and contribute to meaningful change in mental health.
- Why this job: Make a real impact on mental health care while shaping the future of digital health.
- Qualifications: Registered clinician with experience in clinical governance and project management.
The predicted salary is between 55000 - 65000 £ per year.
At JAAQ, we're revolutionizing mental health support through technology. We've built an innovative mental health tech company centered around our dynamic video content platform. Our mission goes beyond delivering content; we're actively reshaping how society approaches mental wellbeing, breaking down stigmas, and creating genuine human connections through technology. As pioneers in this space, we combine clinical excellence with engaging digital experiences to meet people where they are on their health journey.
JAAQ is building a library of evidence-based mental health resources and is committed to creating content that combines clinical accuracy with engagement and accessibility. Our goal extends beyond content delivery; we aim to help people develop sustainable positive changes in their mental health through technology-enabled learning and support, ultimately shifting societal perceptions of mental health care.
We are looking for a Clinical Operations & Evidence Lead to be the operational backbone of JAAQ's clinical function. You will work across clinical governance, partnership delivery, evidence generation, and regulatory due diligence, ensuring our clinical commitments are delivered on time and to the standard our partners expect.
- Coordinate governance processes, lead outcomes measurement, prepare due diligence documentation, and keep the clinical team's deliverables on track.
- Manage the operational delivery of compliance workstreams alongside the Clinical Safety Officer.
- Maintain and update clinical policies, procedures, and operational frameworks.
- Coordinate with external research partners on study logistics, data collection, and reporting.
- Draft clinical sections of proposals, tenders, and method statements for commercial due diligence.
- Lead the collection, analysis, and reporting of clinical impact data from JAAQ's platform and partnerships.
- Contribute to study design for clinical evaluation and service evaluation projects.
- Build the evidence base that supports JAAQ's commercial claims, regulatory positioning, and clinical credibility.
- Support post-market surveillance data collection and analysis.
- Support thought leadership content, conference presentations, and clinical communications.
- Shape how evidence is generated and used at an innovative mental health technology company.
- Develop expertise across clinical governance, health outcomes research, and digital health.
- Contribute directly to clinical research partnerships with leading institutions.
We seek candidates with strong values and a commitment to enabling access to high-quality, evidence-based mental health resources aligned with JAAQ's mission. The ideal candidate will have:
- A detail-oriented, analytical approach to evidence and data.
- Strong relationship management skills, working effectively with clinical, commercial, and technical stakeholders.
- A growth mindset and genuine interest in clinical governance and evidence in digital health.
- Registered clinician (e.g. psychologist, nurse, allied health professional) with current HCPC or equivalent registration.
- Experience with clinical governance, quality assurance, or regulatory compliance in a healthcare setting.
- Experience working cross-functionally with product, commercial, or operational teams.
- Strong project management skills with the ability to manage timelines, dependencies, and stakeholder expectations.
- Experience in digital health, health technology, or a startup environment.
- Experience with clinical study design, particularly pragmatic trials or service evaluations in digital health.
- Familiarity with DCB0129, SaMD regulation, or ISO quality management frameworks.
- A background in mental health services (adult or CAMHS).
- Experience preparing evidence for regulatory submissions or clinical evaluation reports.
- A background in health services research, CRO, or regulatory consultancy.
This is a full-time, permanent position at JAAQ with a hybrid working arrangement.
At JAAQ, we believe in hiring self-motivated people who are interested in self-improvement and therefore offer flexible working.
Operational Clinical Lead - Mental Health in in City of London employer: JAAQ
At JAAQ, we pride ourselves on being an exceptional employer dedicated to revolutionising mental health support through innovative technology. Our collaborative work culture fosters personal and professional growth, offering employees the chance to shape the future of mental health care while maintaining a healthy work-life balance with options for flexible and hybrid working arrangements. Join us in making a meaningful impact in the lives of others while developing your expertise in a supportive environment that values clinical excellence and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Clinical Lead - Mental Health in in City of London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like JAAQ.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at JAAQ.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like JAAQ, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operational Clinical Lead - Mental Health in in City of London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at JAAQ.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at JAAQ.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to JAAQ. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at JAAQ. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at JAAQ
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research JAAQ’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
