At a Glance
- Tasks: Prepare guest bedrooms to exceptional standards and maintain cleanliness throughout the hotel.
- Company: JA The Bruntsfield Hotel, a stylish and welcoming Edinburgh landmark.
- Benefits: Discounted stays, free meals, and wellness support for you and your family.
- Other info: Be part of a global hospitality family with excellent career growth opportunities.
- Why this job: Join a passionate team and create memorable experiences for guests every day.
- Qualifications: Attention to detail and a positive attitude; experience preferred but not essential.
The predicted salary is between 18900 - 23100 £ per year.
Nestled in the heart of Edinburgh's charming Bruntsfield area, JA The Bruntsfield Hotel is a beautifully restored townhouse hotel that blends timeless elegance with modern comfort.
Overlooking the picturesque Bruntsfield Links, the hotel offers a unique and inviting atmosphere, just a short walk from Edinburgh’s vibrant city centre.
Known for its warm Scottish hospitality, the Bruntsfield Hotel prides itself on delivering exceptional guest experiences.
With 70 stylishly designed bedrooms, versatile event spaces, and a renowned dining offering at The Neighbourhood Kitchen & Bar, the hotel is a favourite destination for business travellers, holidaymakers, and locals alike.
Whether hosting a memorable event, crafting exquisite culinary creations, or delivering attentive service to guests, every team member plays a vital role in maintaining the Bruntsfield Hotel’s reputation as a welcoming and sophisticated Edinburgh landmark.
Key responsibilities of the Housekeeping Assistant will include
- Guest Experience
- Prepare guest bedrooms to exceptional standards before arrival.
- Ensure every room is clean, fresh, welcoming and beautifully presented.
- Respond positively to guest requests and communicate effectively with Reception and operational teams.
- Take pride in creating a memorable first impression for every guest.
- Housekeeping Operations
- Clean bedrooms, bathrooms and allocated public areas thoroughly and efficiently.
- Replace guest amenities, linen and supplies.
- Report maintenance concerns promptly.
- Maintain housekeeping equipment and storage areas in excellent condition.
- Follow all health and safety, COSHH and infection control procedures.
- Support periodic deep cleaning programmes.
- Maintain productivity whilst consistently delivering high standards.
- Service Culture
- Live the JA Resorts & Hotels philosophy by being Warm, Real and Fresh every day.
- Support the hotel’s progression towards Forbes Travel Guide standards through exceptional cleanliness and attention to detail.
- Participate in daily team briefings and continuous learning.
- Follow departmental Standard Operating Procedures and contribute to improving standards.
- Teamwork
- Work collaboratively with Reception, Maintenance and all hotel departments.
- Communicate room status updates accurately and promptly.
- Support colleagues during busy periods.
- Take pride in contributing to a positive, welcoming and professional culture.
The Ideal Housekeeping Assistant
- Previous housekeeping experience is preferred but not essential.
- Excellent attention to detail.
- Strong organisational skills.
- Positive, reliable and hardworking.
- Ability to work independently and as part of a team.
- Knowledge of luxury hotel standards would be advantageous but not essential
The Ideal Housekeeping Assistant
- Consistently high standards of cleanliness and presentation.
- Excellent guest satisfaction relating to room quality.
- A reliable and collaborative member of the Housekeeping team.
- A Housekeeping department helping position JA The Bruntsfield as one of Edinburgh’s leading luxury boutique hotels whilst progressing towards Forbes Travel Guide standards.
Why Join us?
At JA The Bruntsfield, you'll find more than a job - you'll build a career within a global hospitality family. We offer:
- Discounts on overnight stays for you at JA The Bruntsfield and our five star sister property JA Mar Hall and Friends & family discounted hotel rates.
- 50% discount on food for you +3 guests, and 25% off beverages within the restaurant at JA The Bruntsfield, and JA Mar Hall.
- Uniform provided.
- Free meals provided daily.
- Recommend-a-Friend bonus scheme
- Employee assistance programme with access to private mental health and advice support for you and your family - confidential and exclusive.
- 50% discount on Spa treatments at our sister property, JA Mar Hall .
- Golf day discounts for you, friends, and family at our sister property, JA Mar Hall.
- Access to Wisdom, our confidential wellbeing support programme for you and your friends / family.
Housekeeping Attendant employer: JA The Bruntsfield Hotel
JA The Bruntsfield Hotel offers a warm and supportive work environment with opportunities for professional growth and development. Employees are valued for their contributions to delivering exceptional guest experiences. The hotel is known for its commitment to quality and team collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JA The Bruntsfield Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JA The Bruntsfield Hotel
Don't be shy about reaching out to JA The Bruntsfield Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JA The Bruntsfield Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JA The Bruntsfield Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
