At a Glance
- Tasks: Support and optimise our ecommerce platform while enhancing the customer experience.
- Company: Join a dynamic team at a leading ecommerce company focused on innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Fast-paced environment with a focus on collaboration and continuous improvement.
- Why this job: Be at the forefront of ecommerce, driving impactful changes and learning new skills.
- Qualifications: 3+ years in ecommerce or digital analytics with strong attention to detail.
The predicted salary is between 34650 - 42350 £ per year.
The Ecommerce Merchandising & Analytics Specialist is responsible for supporting the day-to‑day administration and operation of the company's ecommerce platform.
This role partners closely with internal business teams to configure website functionality, execute merchandising and promotional initiatives, perform quality assurance testing, monitor/analyze key KPIs, and ensure a reliable, high-quality customer experience.
The ideal candidate enjoys learning new ecommerce platform capabilities, has strong attention to detail, and thrives in a fast-paced environment where accuracy and execution are critical.
Job Description
- Assist with administering and maintaining the ecommerce platform, including configurable website features, merchandising tools, navigation, and site settings
- Configure, schedule, and validate promotions, discounts, and other customer-facing campaigns
- Maintain website content, including banners, landing pages, navigation, and other merchandising updates
- Perform quality assurance testing for website changes, promotions, content updates, and new functionality before and after production releases
- Monitor website functionality and identify, troubleshoot, and elevate issues affecting the customer experience
- Support cross-functional teams including Marketing, Creative and Editorial Teams by accurately executing approved website changes
- Assist with production launch activities and monitor promotional accuracy during key sales events and seasonal campaigns
- Create and maintain documentation for recurring website processes, platform configuration, promotional setup, and operational procedures
- Support execution of site updates, promotions, and content changes
- Merchandise categories and collections with appropriate linking structures to support SEO and sales data.
- Assist in optimizing on page content to improve discoverability and conversion
- Monitor reviews for customer feedback, escalating any customer experience issues.
- Monitor and setup funnels, user journeys and performance metrics
- Analyze site performance data to support merchandising decisions
- Conduct competitive research to identify trends and opportunities
- Analyze key KPIs from Google and other analytics tools for opportunities and issues
- Maintain GA4 tagging opportunities, requirements, and QA analytics tagging updates during release cycles
Job Requirements
- 3+ years of experience in ecommerce, website operations, digital merchandising, or digital analytics
- Experience working with an ecommerce platform or content management system
- Familiarity with configuring promotions, website content, navigation, or merchandising features within an ecommerce environment
- Experience performing quality assurance testing for website changes and promotional launches
- Experience in analytics platforms and analyzing data, in particular SEMrush, Google Analytics, Google Search console, Looker Studio, Google Tag Manager, Bigquery
- SEO background – keyword research
- AEO/AI background – prompts and discoverability
- Experienced with Excel (can perform complex functions)
- Customer-minded and focused on using analytics to improve the digital shopping experience and business outcomes
- Strong organizational skills with exceptional attention to detail
- Ability to manage multiple priorities in a fast-paced ecommerce environment
- Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders
- A curiosity to learn new platform capabilities and continuously improve website operations
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Ecommerce Merchandising & Analytics Specialist in Exton employer: J.W. Pepper & Son, Inc.
As a Systems & Application Administrator, you will thrive in a dynamic work environment that prioritises innovation and collaboration. Our company offers competitive benefits, a supportive culture that encourages professional growth, and opportunities to work with cutting-edge technology in a diverse setting. Join us in our commitment to excellence and be part of a team that values your contributions and fosters your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Merchandising & Analytics Specialist in Exton
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like J.W. Pepper & Son, Inc. are looking for when hiring for a Ecommerce Merchandising & Analytics Specialist.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to J.W. Pepper & Son, Inc. for the Ecommerce Merchandising & Analytics Specialist, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at J.W. Pepper & Son, Inc. as a Ecommerce Merchandising & Analytics Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out J.W. Pepper & Son, Inc.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Merchandising & Analytics Specialist.
We think you need these skills to ace Ecommerce Merchandising & Analytics Specialist in Exton
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at J.W. Pepper & Son, Inc., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with J.W. Pepper & Son, Inc.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at J.W. Pepper & Son, Inc.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at J.W. Pepper & Son, Inc.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that J.W. Pepper & Son, Inc. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at J.W. Pepper & Son, Inc.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
