Area Manager

J T Dove Limited are the leading independent builders’ merchants covering North East England, The Scottish Borders, Cumbria and Teesside. Operating from our network of 21 branches we offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full.

Operating for over 150 years, our unique structure as an Employee Benefit Trust ensures all colleagues share in the success of the business and preserves local, long-term employment for all.

JT Dove Area Manager

Reporting Line: Operations Director

Due to internal promotion, we are excited to be recruiting for a new Area Manager to join the Senior Leadership Team of our thriving and ambitious company. This role creates a fantastic opportunity for an experienced people manager looking to advance their career within a regional management role.

The successful candidate will oversee the effective management of the branch network within the geographical region our branches cover. With responsibility to line manage, coach and mentor the team of branch managers, you will ensure they deliver exceptional results in line with business targets. You will need to have significant operational management experience with a strong desire to play a major role in the formulation of all strategic and tactical plans for the business.

Direct Line Management:

• General Managers
• Branch Managers
• P&H Managers

Strategic Planning and Implementation:

Alongside the JT Dove Leadership Team, playing a major role in contributing to the formulation of all strategic & tactical plans for the business and playing a leadership role in the first-class execution of all branch & colleague plans

Meetings:

• Executive Committee Meetings: Attendee & Contributor
• Trading Meetings: Attendee & Contributor
• Pricing Meetings: Attendee & Contributor
• Branch Manager Meetings: Attendee & Contributor
• Transport Meetings: Attendee & Contributor
• Health, Safety & Wellbeing Meetings: Attendee & Contributor
• Project Meetings: Attendee & Contributor

Main Responsibilities:

• Build & maintain strong working relationships with the JT DOVE Exec Committee members to ensure effective co-ordination of all company activities in support of business objectives
• Implement & monitor all necessary policies and procedures to ensure safe and healthy working environments across all company locations
• Evaluate overall Branch performance by gathering, analysing and interpreting data and metrics (and then) building & execution of plans for improvement
• Develop and control operational budgets to promote profitability and ensure the Branches have all the resources required to meet its objectives within agreed financial parameters
• Execute a planned schedule of branch maintenance and capital expenditure and support the tracking of actual spend against the plan
• Keeping abreast of latest developments in the market place to ensure that the business maintains its competitive position
• Lead & coach all Branch colleagues to ensure that they are motivated and suitably trained to carry out their responsibilities to the required standard
• Profit & loss responsibility for the JT DOVE Branches located within the geographical parameters of responsibility
• Accountability for all elements of branch performance, to include customer service, sales, margin, stock levels, safety, colleague engagement & profit within the geographical parameters of accountability
• Responsibility for the execution of all of the JT DOVE colleague plans to include the building and ongoing success of the DOVE Academy within the geographical parameters of responsibility
• Responsibility for the execution of the JT DOVE transport plan within the geographical parameters of responsibility
• Responsibility for branch projects, branch maintenance, branch safety and branch remedial work

Knowledge, Skills & Experience Desired:

• A customer centric approach
• Operational management experience
• Significant industry experience would be a plus
• Knowledge of the business and its products and services
• The analytical skills to evaluate data and performance metrics
• Excellent inter-personal and negotiation skills
• Excellent organizational and leadership abilities
• Excellent decision making skills
• Excellent time management skills

Key Relationships to Maintain and Develop:

• The Managing Director, Main Board Directors and Executive Committee members
• Trustees of the Herbert Dove Trust
• Direct Reports
• Suppliers & Customers
• Branch & Sales Colleagues
• Head Office Personnel

The ideal candidate will have:

• Knowledge of the builder’s merchant sector along with core products and services
• Substantial operational management experience
• The analytical skills to evaluate data and performance metrics
• Excellent inter-personal and negotiation skills
• Excellent organizational and leadership abilities
• Excellent decision-making skills
• Excellent time management skills
• Full UK driving licence with the ability to travel to our branch network as necessary

What we can offer you:

• A competitive salary and benefits package, including company car and private health insurance
• Enhanced annual leave which increases with length of service
• Company pension scheme with a generous employer contribution
• Market leading profit share
• Life assurance of 4 times your annual salary
• Enhanced family friendly leave
• Employee Discount
• The opportunity to learn new skills and develop your career

To apply, please submit a CV and cover letter outlining your suitability for the role.

The closing date for applications is 5.00pm on Tuesday 21 st January 2025.

This advert may close early should sufficient applications be received.