At a Glance
- Tasks: Build and run AWS-native services for real-time Agent Assist workflows.
- Company: Join Chase UK, a leader in digital banking innovation.
- Benefits: Competitive salary, health benefits, remote work, and growth opportunities.
- Other info: Diverse team culture with a focus on inclusion and career development.
- Why this job: Make an impact with cutting-edge tech in a collaborative environment.
- Qualifications: 5+ years of software engineering experience and AWS expertise required.
The predicted salary is between 60000 - 80000 £ per year.
Chase UK is transforming digital banking with intuitive, customer-first journeys on a modern platform backed by the trust and scale of JPMorgan Chase.
As a Software Engineer III within the International Consumer Bank, you will join a collaborative, diverse, and geographically distributed team. You will engineer the AWS foundation and runtime services that power Agent Assist, partnering with backend and Salesforce teams while meeting high expectations for security, reliability, and operational discipline.
Key Responsibilities
- You will build and run AWS-native services and infrastructure that enable real-time, event-driven Agent Assist workflows, including streaming and serverless components using AWS Kinesis Data Streams and AWS Lambda, and contribute to designs that balance customer experience, risk controls, and maintainability.
- You will own the infrastructure-as-code operating model using Terraform, including module design, environment management, state controls, automated plan/apply workflows, and peer-reviewed change management aligned to regulated expectations.
- You will implement and improve CI/CD pipelines and release governance, including automated testing gates, artifact provenance, deployment strategies (for example blue/green or canary), and rollback practices.
- You will partner with backend engineering and Salesforce teams to integrate cloud services into end-to-end agent journeys, ensuring secure APIs, reliable event flows, and clear operational ownership.
- You will support LLM integration patterns (for example orchestration, routing, and safe invocation) while keeping primary accountability for dependable AWS platform foundations.
- You will operationalize reliability through observability (logs, metrics, traces), alerting, incident readiness, and service-level objectives, and drive performance tuning and cost optimization across compute, storage, and data transfer.
- You will implement and enforce security policies and controls including IAM least privilege, secrets management, encryption, audit logging, and policy-as-code.
- You will document architecture and operational runbooks, contribute to shared engineering standards, and participate in proof-of-concept initiatives that accelerate learning while protecting production stability.
Required Skills
- 5+ years of applied software engineering experience (or equivalent)
- Strong hands‑on production experience on AWS, including at minimum S3 and IAM, plus core services AWS Lambda and AWS Kinesis Data Streams
- Experience with serverless and event-driven architectures
- Hands‑on expertise with Terraform and infrastructure-as-code operating models (modules, state management, environment promotion, automated change workflows)
- Proven ability to design and run CI/CD pipelines with release governance, auditability, and automated testing gates
- Security‑first mindset with experience implementing IAM least privilege, secrets handling, encryption, audit logging, and policy-as-code
- Strong collaboration and communication skills, including clear design documentation and operational runbooks
- Working proficiency with Python and/or Java, and experience building or supporting microservices
- Bachelor's or Master’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience
Preferred Skills
- Experience supporting contact centre workflows or Agent Assist platforms
- Experience integrating with Salesforce and other enterprise systems
- Familiarity with SRE practices, observability, and operating services to defined SLOs
- Experience integrating LLMs into production systems (orchestration, guardrails, monitoring)
- Familiarity with additional AWS services used in secure platforms (for example API Gateway and VPC)
- Experience with deployment strategies and release governance in regulated environments
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Software Engineer III - AWS employer: J.P. Morgan
Chase UK is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Software Engineer III, you will thrive in a culture that prioritises diversity and inclusion, while benefiting from extensive opportunities for professional growth and development within the global framework of JPMorgan Chase. With a focus on cutting-edge technology and a commitment to employee well-being, this role provides a unique chance to contribute to transformative digital banking solutions in a supportive and forward-thinking setting.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III - AWS
✨Tip Number 1
Network like a pro! Reach out to current employees at Chase UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Software Engineer III role.
✨Tip Number 2
Prepare for technical interviews by brushing up on AWS services, especially Lambda and Kinesis Data Streams. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your projects! If you've built anything using Terraform or AWS, make sure to highlight it in your discussions. We love seeing practical applications of your skills, so be ready to talk about your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep track of your application status easily.
We think you need these skills to ace Software Engineer III - AWS
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your AWS experience, especially with services like Lambda and Kinesis, and don’t forget to mention your Terraform expertise!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Software Engineer III role. Share specific examples of your past projects, especially those involving serverless architectures or CI/CD pipelines.
Show Off Your Collaboration Skills:Since we value teamwork, make sure to include examples of how you've successfully collaborated with diverse teams in your application. This could be through projects where you partnered with backend engineers or integrated cloud services.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at J.P. Morgan
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially around services like Lambda and Kinesis Data Streams. Be ready to discuss how you've used these in past projects, as well as any challenges you faced and how you overcame them.
✨Showcase Your Infrastructure-as-Code Skills
Since Terraform is a key part of the role, prepare to talk about your experience with infrastructure-as-code. Bring examples of how you've designed modules, managed state, and implemented automated workflows. This will show that you can hit the ground running.
✨Demonstrate Your CI/CD Expertise
Be ready to explain your approach to building and managing CI/CD pipelines. Discuss specific strategies you've used for release governance and automated testing. Highlight any experiences where you improved deployment processes or ensured compliance with security standards.
✨Communicate Clearly and Collaboratively
This role requires strong collaboration skills, so practice articulating your thoughts clearly. Prepare to discuss how you've worked with cross-functional teams, particularly in integrating cloud services into workflows. Good communication can set you apart from other candidates.
