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- Tasks: Ensure system reliability and application ownership while solving business problems.
- Company: Join J.P. Morgan, a global leader in financial services with a diverse workforce.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make an impact in a dynamic environment at one of the world's largest financial institutions.
- Qualifications: 2+ years in software engineering and coding experience in languages like Java or Python.
- Other info: Collaborative culture with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Play a key role in ensuring both system reliability and application ownership at one of the world's most iconic and largest financial institutions. As an Associate in Application Owner Support & Site Reliability Engineering at JPMorgan Chase within ASF Technology, you will have a blended role, equally focused on application ownership and site reliability engineering. You will leverage technology and software engineering best practices to solve business problems, ensure system reliability, and maintain application health. You will ensure applications comply with internal policies, regulatory requirements, and audit standards.
Responsibilities
- Execute small to medium projects independently, and collaborate with cross-functional teams to deliver larger initiatives.
- Analyze, triage, and resolve incidents, including violations from defined policies, working with stakeholders to ensure timely root cause analysis and resolution.
- Assist the AO in managing the lifecycle of applications, including onboarding, upgrades, and decommissioning.
- Plan and manage audits and other business-critical events, ensuring all requirements and deadlines are met.
- Maintain and update application documentation, runbooks, and support guides.
- Maintain and monitor application health, ensuring systems are running with accurate and up-to-date data.
- Track and report on application health, usage, and performance metrics.
- Implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis.
- Proactively identify and eliminate manual toil through systems engineering or application code updates.
- Support change management, release coordination, and deployment activities.
- Participate in on-call rotation and coverage planning, including support for holidays and special events.
- Support the AO in risk assessments, control testing, and remediation activities.
- Ensure timely completion of required attestations, certifications, and compliance documentation.
Required Qualifications, Capabilities, and Skills
- Formal training or certification in software engineering concepts and 2+ years of applied experience.
- Ability to code in at least one programming language (Java, Python, .Net, etc.).
- Familiarity with site reliability concepts, principles, and practices.
- Experience with at least one database and SQL queries.
- Knowledge of observability, monitoring, and alerting tools (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk).
- Experience with containers or common server OS (Linux, Windows).
- Understanding of CI/CD tools (Jenkins, GitLab, Terraform).
- Strong stakeholder management and communication skills; ability to work collaboratively across teams.
- Experience in incident management, root cause analysis, and process improvement.
Preferred Qualifications, Capabilities, and Skills
- General knowledge of the financial services industry.
- Experience maintaining cloud-based infrastructure.
- Experience in audit planning, regulatory event management, or application ownership.
Software Engineer II, Application Owner Support & SRE, Agency Securities Finance employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer II, Application Owner Support & SRE, Agency Securities Finance
✨Tip Number 1
Network like a pro! Reach out to folks in your field on LinkedIn or at meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to showcase your skills.
✨Tip Number 3
Show off your projects! Whether it's on GitHub or a personal website, having a portfolio of your work can really impress potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Software Engineer II, Application Owner Support & SRE, Agency Securities Finance
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Software Engineer II role. Highlight your experience with application ownership and site reliability engineering, as well as any relevant projects you've worked on that align with our needs.
Show Off Your Skills: Don’t hold back on showcasing your coding skills! Mention the programming languages you’re proficient in, like Java or Python, and any tools you’ve used for monitoring and observability. We love seeing how you can leverage technology to solve problems.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at J.P. Morgan
✨Know Your Tech Stack
Make sure you’re well-versed in the programming languages and tools mentioned in the job description, like Java, Python, or SQL. Brush up on your knowledge of observability and monitoring tools such as Grafana or Datadog, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific incidents where you’ve successfully triaged and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to work under pressure.
✨Understand Application Lifecycle Management
Familiarise yourself with the lifecycle of applications, including onboarding, upgrades, and decommissioning. Be ready to discuss how you’ve managed similar processes in the past and how you ensure compliance with internal policies and regulatory requirements.
✨Communicate Effectively
Strong communication skills are key for this role. Practice explaining complex technical concepts in simple terms, as you’ll need to collaborate with cross-functional teams. Prepare examples of how you’ve successfully managed stakeholder relationships in previous roles.
