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- Tasks: Lead innovative product solutions and collaborate with Sales to meet client needs.
- Company: Dynamic company focused on customer-centric strategies and modernisation.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Make a real impact by shaping solutions that drive client success.
- Qualifications: Expertise in problem-solving and experience in sales cycles required.
- Other info: Join a fast-paced team that values your input and fosters professional development.
The predicted salary is between 36000 - 60000 £ per year.
Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. Join us and leverage your problem-solving skills to thrive in a fast-paced setting where your ideas shape client success.
As a Product Solutions Manager, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. You will help shape the strategic product roadmap and ensure our solutions meet evolving client needs.
Job Responsibilities
- Lead solutioning and adoption of client-facing products and capabilities, defining optimal solutions for clients’ needs.
- Serve as a subject matter expert on products and capabilities, with a deep understanding of client needs and industry trends.
- Support Sales in pricing, pipeline planning, account planning, and team upskilling the team on product knowledge by collaborating on training and collateral materials.
- Engage with client teams to understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap.
Required Qualifications, Capabilities, and Skills
- Demonstrated expertise in problem-solving across multiple teams and products.
- Extensive experience working in a sales cycle and engaging with clients regularly.
- Experience modifying preconfigured solutions to address complex problems.
- Proven ability to work in a highly matrixed and complex organization.
Product Solutions Manager, Vice President - Call Center Modernization employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Solutions Manager, Vice President - Call Center Modernization
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Product Solutions Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising your problem-solving skills. Think of real-life examples where you've tackled complex issues, especially in a sales context. This will show potential employers that you can thrive in a fast-paced environment and drive customer-centric strategies.
✨Tip Number 3
Don’t just wait for job postings to pop up! Be proactive and reach out to companies you admire, like us at StudySmarter. Express your interest in the Product Solutions Manager role and share how your skills align with their needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that highlight your fit for the position.
We think you need these skills to ace Product Solutions Manager, Vice President - Call Center Modernization
Some tips for your application 🫡
Showcase Your Problem-Solving Skills: Make sure to highlight your problem-solving abilities in your application. We want to see how you've tackled challenges in the past and how you can bring that experience to our fast-paced environment.
Tailor Your Application: Just like we deliver tailor-made solutions for our clients, your application should be customised too! Align your skills and experiences with the job description to show us why you're the perfect fit for the Product Solutions Manager role.
Communicate Client-Centric Strategies: Since this role is all about understanding client needs, share examples of how you've successfully engaged with clients in the past. We love seeing how you've driven customer-centric strategies that made a real impact.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at J.P. Morgan
✨Know Your Products Inside Out
As a Product Solutions Manager, you need to be the go-to expert on your products. Make sure you understand every feature and benefit, and how they can solve client problems. Prepare to discuss specific examples of how you've tailored solutions in the past.
✨Showcase Your Problem-Solving Skills
Be ready to demonstrate your problem-solving abilities during the interview. Think of scenarios where you've tackled complex issues and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Understand Client Needs
Research the company’s clients and their industries. Be prepared to discuss how you would engage with these clients to uncover their pain points and how you can help refine solutions. This shows that you’re proactive and client-focused.
✨Collaborate and Communicate
Highlight your experience working with sales teams and other departments. Discuss how you’ve successfully collaborated to deliver tailor-made solutions. Communication is key, so be ready to explain how you ensure everyone is aligned and informed.
