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For Companies At a Glance
- Tasks: Shape innovative client solutions and bridge product capabilities with real-world challenges.
- Company: Join J.P. Morgan, a global leader in financial services.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Work with diverse teams and enjoy excellent career advancement opportunities.
- Why this job: Be a catalyst for transformative client experiences in a dynamic environment.
- Qualifications: Proven expertise in payments, technology, and strong client management skills.
The predicted salary is between 80000 - 100000 £ per year.
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success. As a Client Solutions Architect Manager in J.P. Morgan Payments, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
- Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases.
- Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning.
- Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions.
- Identifies and defines development requirements for product design enhancements based on client feedback.
- Partners with Product Management to ensure change management activities are successful and ready to launch tasks are completed.
- Works closely with Service, Sales, Implementation and other internal teams to provide updates, training and general communication.
- Documents new or existing processes and executes projects to drive efficiency.
- Participates in complex client implementations, injects urgency and leads parties to project completion.
Required qualifications, capabilities, and skills
- Proven expertise of working across a related broad set of products.
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain.
- Experience supporting Sales in pricing, pipeline planning, and account planning.
- Experience working with clients in a technology field and interfacing with engineers.
- Strong client management and executive-level communications skills.
- Experience in payments, technology, e-commerce and financial services. Treasury Services/Payments or Merchant Services experience.
- Deep understanding of payment systems, operational and product delivery and transaction processing.
- Proven client-interface and teaming skills with an ability to observe and identify client problems and ideate solutions.
- Excellent presentation and communications skills, with the ability to present to clients and decision makers.
- Work related domestic travel is required.
Preferred qualifications, capabilities, and skills
- Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred.
- Experience with, and technical knowledge of digital channels products; including, API, voice and mobile channels.
- Working knowledge of traditional and/or emerging methods of payment (e.g., low value global clearing, high value global clearing, real time payments, digital wallets and card).
- Strategic thinker that combines strong analytical skills and creative problem solving.
- Client advocate that seeks to understand client needs and ways to improve client experience.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
About The Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Payments - Client Solutions Architect Manager - Vice president - London employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments - Client Solutions Architect Manager - Vice president - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments and technology sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your technical skills and successful projects. When you get the chance to chat with potential employers, share these examples to demonstrate how you can add value to their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Client Solutions Architect Manager. Focus on your problem-solving skills and how you've tackled complex client challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at J.P. Morgan. Don’t miss out on the opportunity to be part of something great!
We think you need these skills to ace Payments - Client Solutions Architect Manager - Vice president - London
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how you can bridge product capabilities with real-world challenges, so don’t hold back on showcasing your experience in payments and technology!
Tailor Your Application: Take the time to customise your application for this role. Use the job description as a guide to align your skills and experiences with what we’re looking for. This shows us that you’re genuinely interested in the position and understand what it entails.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward communication, so make sure your points are easy to understand. Avoid jargon unless it’s relevant, and keep your sentences concise to maintain our attention.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at J.P. Morgan
✨Know Your Products Inside Out
Make sure you have a solid understanding of the payment systems and products relevant to the role. Brush up on your knowledge of APIs, digital wallets, and transaction processing. Being able to discuss these topics confidently will show that you're not just familiar with the products but can also apply them to real-world client challenges.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships or solved complex problems. Highlight how you’ve engaged with clients and collaborated with technical teams to deliver solutions. This will demonstrate your ability to bridge the gap between technical capabilities and client needs.
✨Practice Your Presentation Skills
Since you'll be presenting to clients and decision-makers, it's crucial to practice your presentation skills. Create a mock presentation about a product solution and rehearse it. Focus on clarity, engagement, and how you can effectively communicate technical information to non-technical audiences.
✨Be Ready for Technical Questions
Expect to face technical questions during the interview. Brush up on your technical expertise related to payments and e-commerce. Be prepared to discuss how you would approach specific client scenarios and what solutions you would propose. This will showcase your analytical thinking and problem-solving abilities.