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- Tasks: Lead and innovate personal pension operations while transitioning to a digital platform.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on diversity.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Shape the future of personal pensions and make a real impact in a leading firm.
- Qualifications: Experience in pension operations and team leadership skills are essential.
- Other info: Opportunity to work in a collaborative team and drive strategic change.
The predicted salary is between 48000 - 72000 £ per year.
JP Morgan Personal Investing is expanding their personal pension offering as part of an ambitious growth agenda over the next 18 months. The existing pension operations team tasks cover transfers in, contributions and drawdown but as the pension provider they primarily enable those and other tasks to be executed by a third-party administrator. We are transitioning to become a full digital personal pension scheme operator and will be bringing the full range of pension operations tasks in-house.
You will be expected to directly support the Product team in leading new operations process design; restructure and grow the pension operations team then transition that team to a new pension platform, all during BAU. The role offers leadership opportunities from an early stage. We are looking for a personal pensions operations specialist with deep expertise in delivering, consulting on or directly managing personal pension operations including cash transfers, contributions, crystallisation, drawdown and organizational governance while ensuring regulatory compliance through controls and second line.
Ideally you will have team leadership skills to draw on, the curiosity to find solutions to complex problems and the motivation, courage and will to resolve them.
Job responsibilities- Work with business partners to design, introduce new or re‑engineer existing processes and business applications to fulfil all operational tasks expected of a personal pension operator.
- Structure, expand, upskill then lead the pensions operations team.
- Support the implementation of strategic change initiatives to develop our offering and enhance service delivery.
- Support then deliver BAU team activity.
- Experience delivering and / or consulting on pension operations ideally in personal pensions / SIPPs.
- Experience with occupational DC schemes will be considered.
- End to end project management experience including scoping, business case development, implementation and change management.
- Demonstrable experience in leading teams and coaching and developing team members, particularly through periods of significant change.
- Ability to deal with different internal and external stakeholder groups to elicit business requirements, procedures and processes.
- Good understanding of business risk and its management.
- Willing to work in the office on a full time basis.
- Familiarity with Origo cash transfers.
- Familiarity with Salesforce or other CRM systems.
- This is not a Product role but a basic understanding of the Prod / Tech lifecycle would be useful.
- Some background in process improvement through automation / AI / other intelligent solutions would be useful.
Vice President: Personal Pensions - Operations Lead/Manager in London employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President: Personal Pensions - Operations Lead/Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry, especially those who work at JP Morgan or similar firms. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s operations. Understand their current pension offerings and think about how you can contribute to their ambitious growth agenda. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take on the challenge of leading the pensions operations team.
We think you need these skills to ace Vice President: Personal Pensions - Operations Lead/Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Vice President: Personal Pensions. Highlight your experience in pension operations and any leadership roles you've held. We want to see how your skills align with our ambitious growth agenda!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about personal pensions and how your expertise can help us transition to a full digital personal pension scheme operator. Let your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled complex problems in pension operations. We love candidates who can demonstrate curiosity and courage in finding solutions, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at J.P. Morgan
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of personal pensions, especially cash transfers, contributions, and drawdown processes. Being able to discuss these topics confidently will show that you're not just familiar with the operations but are also passionate about them.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed teams through change. Highlight your coaching experiences and how you've developed team members in previous roles.
✨Demonstrate Problem-Solving Abilities
The job requires a curious mindset to tackle complex issues. Think of specific challenges you've faced in pension operations and how you resolved them. This will illustrate your ability to think critically and find effective solutions.
✨Familiarise Yourself with Technology
Get to grips with tools like Salesforce and any automation solutions you've used. Understanding the tech side of pension operations can set you apart, especially since the role involves transitioning to a new digital platform.
