Technical Product Manager - BACS Payments in London

Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the centre - all in an environment that nurtures skills and helps you realise your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment.

As a Technical Product Manager at JPMorgan Chase within the Payments technology team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

• Act as the primary subject matter expert on BACS payment schemes, leading integration efforts for clients and ensuring seamless connections with payment schemes.
• Drive the development and execution of the product roadmap, focusing on enhancing and productising our payment capabilities.
• Effectively gather business requirements and translate them into stories and acceptance criteria for both in-house and external engineering teams.
• Help clients define business logic for payment flow orchestration based on scheme rules, prior experience and working knowledge.
• Stay up-to-date with the payment scheme developments and regulations, to design and build payments connectivity with future compatibility and compliance.
• Optimise the payments platform performance to ensure speed, security, reliability, and scalability.
• Support implementation and testing, including operational set-up and training where required.
• Participate in defining operating model and procedures for management of the connected payment schemes.
• Collaborate with Engineering, Controls etc. to ensure the right process flows, procedures, training materials, etc are in place in good time.
• Assist with the running of Agile ceremonies, e.g. DSUs.
• Serve as the day-to-day contact for all scheme related product queries, promptly addressing and escalating issues to management.

• Experience working as a Technical Product Manager on EU and/or UK BACS payment schemes.
• Strong working knowledge of SEPA (SEPA Instant, SEPA CT and SEPA DD) and/or BACS (BACS DD, BACS CT) payment schemes.
• Knowledge of financial messaging e.g. scheme messages, ISO20022.
• Strong understanding of payment operations.
• Comfortable working with financial grade APIs.

• Experience working directly with clearing and settlement mechanisms (CSMs).
• Project Management / Delivery qualifications.
• Knowledge of the external/ competitor landscape, key players (inc. banks, PSPs, fintechs, vendors), legislative environment (Open Banking, PSD2/3 etc.).

About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.