Software Engineer II - Platform (Connectivity) - Chase UK in London

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We are building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you will have the opportunity to make a real impact.

As a Software Engineer II at JPMorgan Chase within the International Consumer Bank, you will be joining our Cloud Platform Engineering tribe, which is at the heart of a cutting-edge cloud-native AWS infrastructure that powers the Chase UK bank trusted by over 2 million customers. You will be exposed to a wide spectrum of technologies such as Kubernetes clusters, connectivity, databases, kafka clusters, as well as numerous opportunities to create automations to eliminate toil and improve developer experience.

We are looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. Our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you will have the opportunity to move among squads within the tribe.

• Maintain and improve AWS cloud infrastructure for 24/7 bank operations, focusing on stability, performance, security, and compliance.
• Enhance connectivity between AWS accounts, Chase, and third parties to ensure secure and reliable customer experiences.
• Design and create automation scripts and tooling using Bash, Python, or Go.
• Build and support cloud platforms for application developers, improving SDLC and developer experience.
• Manage vendor relationships and coordinate project efforts across business areas.
• Participate in on-call rotation to support platform reliability.

• Formal training or certification on software engineering concepts and advanced applied experience.
• Hands-on experience with AWS and infrastructure as code (Terraform).
• Understanding of AWS networking concepts.
• Analytical and problem-solving abilities.
• Working knowledge of Kubernetes cluster operations (EKS).
• Experience with service mesh technologies (Istio).
• Experience configuring and managing reverse proxies (Traefik, NGINX, HAProxy).
• Proficiency in Go programming language.
• Understanding of network protocols (TCP/IP, DNS, DHCP, ICMP, VPN).
• Familiarity with network monitoring and diagnostic tools.
• Commitment to DevOps principles and SDLC best practices.

• Familiarity with software engineering security best practices in cloud environments.
• Experience developing unit, integration, and end-to-end software tests.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.