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- Tasks: Lead product innovation and manage the entire product life cycle for voice/archive solutions.
- Company: Join a dynamic team at a leading tech firm focused on customer value.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Shape the future of technology while making a real impact on client experiences.
- Qualifications: 5+ years in product management with expertise in voice recording solutions.
- Other info: Collaborative environment with a focus on innovation and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Employee Platforms Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Our Employee Platforms group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a modern, stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers.
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Develop and maintain product roadmaps, backlogs, and customer-facing SLOs/SLAs.
- Prioritize features and enhancements based on business value, customer impact, and regulatory requirements.
- Contribute to the development of control frameworks for recorded user population management and operational data integrity.
- Support the uplift of voice recording applications to latest versions and cloud deployments.
- Build strong partnerships with internal teams, senior stakeholders, and customer advisory boards.
- Monitor product performance, collect user feedback, and iterate to improve features and reliability.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Experience in technology product management within an enterprise environment, preferably in financial services.
- Hands-on experience delivering voice recording solutions to end users and control functions.
- Strong understanding of the product development lifecycle, technical design, and data analytics.
- Exposure to some of these archive solutions from vendors such as Smarsh, Thetalake, CallCabinet, Verint, Ring Central, NICE, OpenText, Global Relay, Proofpoint, Archive360, Mimecast, Calabrio.
- Knowledge of software development and delivery methodologies (SDLC, SAFe, Scrum) and practices for both custom and vendor solutions.
- Experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions.
- Ability to write technical stories in JIRA/Confluence using industry standard notations.
Preferred qualifications, capabilities, and skills
- Experience with cloud strategy and deployments for information archive platforms.
- Familiarity with control frameworks, regulatory requirements, and risk management in technology products.
- Experience working in global, multi-functional teams.
- Knowledge of industry trends and emerging technologies in voice recording and data archiving.
- Experience working in a very regulated environment.
Senior Technical Product Manager - Voice / Archive Solutions in London employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Product Manager - Voice / Archive Solutions in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around product management and voice solutions. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Technical Product Manager - Voice / Archive Solutions in London
Some tips for your application 🫡
Show Your Passion for Product Innovation: When writing your application, let your enthusiasm for product innovation shine through. We want to see how you can shape the future and drive value for customers, so share examples of your past experiences that highlight your impact in this area.
Be the Voice of the Customer: Make sure to emphasise your ability to act as the voice of the customer in your application. We’re looking for someone who understands customer needs and can translate them into profitable products, so include specific instances where you've gathered feedback and made improvements.
Highlight Your Technical Expertise: Since this role involves technical product management, don’t shy away from showcasing your knowledge of the product development lifecycle and relevant technologies. Mention any hands-on experience with voice recording solutions or archive platforms to make your application stand out.
Keep It Clear and Concise: While we love detail, clarity is key! Make sure your application is well-structured and easy to read. Use bullet points for your achievements and keep your language straightforward. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at J.P. Morgan
✨Know Your Product Inside Out
Before the interview, dive deep into the company's product offerings, especially those related to voice and archive solutions. Understand their features, benefits, and how they stand out in the market. This will help you articulate your vision for product innovation and demonstrate your commitment to delivering customer value.
✨Showcase Your Leadership Skills
As a Senior Technical Product Manager, you'll need to lead cross-functional teams. Prepare examples of how you've successfully guided product launches or managed product backlogs in the past. Highlight your ability to act as the voice of the customer and how you've integrated feedback into product development.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest trends in voice recording and data archiving technologies. Be ready to discuss how these trends can influence product strategy and customer experience. This shows that you're not just focused on the present but also thinking about the future of the industry.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's product roadmap, team dynamics, and how they measure success. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals and values.
