Product Manager – Daily Banking and Savings (VP) in London

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We are already trusted by millions in the US and we are quickly catching up in the UK – but how we do things here is a little different. We are building the bank of the future from scratch, channeling our start-up mentality every step of the way – meaning you will have the opportunity to make a real impact.

As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products and features into production that meet the firm’s uncompromising standards on controls and risk while balancing the priorities of multiple markets.

Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We are looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you will have the opportunity to move between them.

While we are looking for professional skills, culture is just as important to us. We understand that everyone is unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there is scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job responsibilities

• Lead cross-domain discovery and product management efforts in order to find optimal solutions to be deployed across multiple markets.
• Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts).
• Build and develop products end to end: Be the bridge between various teams – from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths.
• Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations) and with our external partners and ensure timely delivery at highest quality.
• Lead launches across markets - taking responsibility for contributions to our global PnL.
• Advocate for the customer’s needs while balancing localization requirements and global objectives.
• Establish controls, monitoring, and tooling to support products as adoption scales.
• Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge.
• Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements.
• Establish product development processes, risk management strategies, and champion improvements in delivery methods.
• Pursue continuous self-driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products.
• Thrive in dynamic environments and be able to adapt to changes.

Preferred qualifications, capabilities and skills

• Experienced product manager with a history of building and running products in a retail bank or Fintech.
• Experience delivering large, complex digital product initiatives with cross-team dependencies.
• Experience of working with front-end and back-end software engineers - happy to roll sleeves up in order to test and evaluate functionality alongside them.
• Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we are setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.