Product Manager - CRM & Salesforce Experience in London

Product Manager - CRM & Salesforce Experience in London

London Full-Time 80000 - 100000 £ / year (est.) No working from home possible
J.P. Morgan

At a Glance

  • Tasks: Lead product development for a revolutionary digital banking platform and enhance customer experiences.
  • Company: Join JPMorgan Chase, a global leader in financial services with a start-up mentality.
  • Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
  • Other info: Embrace diversity and inclusion in a flat-structure organisation with dynamic teams.
  • Why this job: Make a real impact in shaping the future of mobile banking.
  • Qualifications: Experience in product management, software engineering, or technical roles.

The predicted salary is between 80000 - 100000 £ per year.

Platform Product Manager

\We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love.

We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact.

\As a Vice President of Product at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization.

We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them.

\We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great.

By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve.

Deeply understand developer needs through discovery: interviews, telemetry, support tickets, and community feedback; Balance enablement with controls: collaborate with security/risk/compliance stakeholders to embed guardrails (policy-as-code, secure defaults, approvals, auditability) without degrading developer velocity. \Use data to make decisions: define KPIs (activation, retention, NPS/CSAT, lead time, deployment frequency, change failure rate, MTTR), instrument the product, and run experiments. \Demonstrated experience building products for developers (e. g., Experience in building platform and technical product \n

Background as a software engineer, SRE, solutions architect, or technical program manager prior to PM.

\Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

\We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. for more information about requesting an accommodation.

\Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.

Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

J.P. Morgan

Contact Details:

J.P. Morgan Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Manager - CRM & Salesforce Experience in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like J.P. Morgan. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Product Manager - CRM & Salesforce Experience in London

Product Management
CRM Experience
Salesforce Experience
Data Analysis
KPI Definition
User Experience Design
Collaboration with Security/Risk/Compliance

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to J.P. Morgan.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on J.P. Morgan's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at J.P. Morgan

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with J.P. Morgan.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at J.P. Morgan will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former J.P. Morgan employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.