At a Glance
- Tasks: Lead product delivery for innovative payment authentication solutions and enhance customer experiences.
- Company: Join J.P. Morgan, a global leader in financial services and digital payments.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Be at the forefront of digital payment innovation and make a real impact.
- Qualifications: Experience in card payment risk and authentication, especially EMV 3DS.
- Other info: Dynamic team environment with global collaboration and career advancement opportunities.
The predicted salary is between 43200 - 72000 £ per year.
J.P. Morgan's Merchant Acquiring business is at the forefront of innovation in digital payments, helping clients grow by providing seamless and secure payment acceptance across channels and geographies. As part of the broader J.P. Morgan Payments franchise, we serve global clients across industries and regions, and are constantly evolving to meet the changing landscape of commerce.
As a Product Manager, in the Merchant Services team, you will support the development, delivery and management of our Global performance and authentication solutions. You will play an important role in defining the customer journey and experience, roadmap planning and cross-functional project execution. You will be an energetic self-starter, curious and driven to learn, who thrives in a fast-paced environment and is eager to build a career in product management within one of the most exciting areas of JPMorgan Payments.
Job Responsibilities
- Lead the product delivery for 3DS, exemption manager and other payment authentication technologies.
- Work closely with engineering to drive the development and scaling of new features and products.
- Ensure products meet market needs, regulatory requirements, and payment network specifications, adapting to global and local needs.
- Drive the implementation and oversee the end to end lifecycle of our authentication solutions to enhance security while providing a smooth and seamless customer experience.
- Understand the technical requirements of 3DS and have experience of large scale client integrations.
- Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
- Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
- Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
- Manage the product roadmap, balancing stakeholder inputs and thin-sliced release outputs.
Required qualifications, capabilities, and skills
- Significant experience or equivalent expertise in the card payment risk and authentication space, with a specific focus on EMV 3DS and exemption scenarios.
- Strong knowledge and experience working with European SCA regulation, ideally in a product management or a relevant domain area.
- Proven ability to conceptualize and deliver end-to-end payment authentication experiences, including launch, and iteration.
- Familiarity with EMV 3DS specifications and other emerging authentication technologies.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization including an appreciation for working with global teams and navigating cross-cultural or cross-functional collaboration.
- Proven track record of managing new product launches or transformations of mission-critical payment platforms.
- Familiarity with digital payments, merchant acquiring, B2B commerce, or financial technology.
- Experience of the European payments market (APAC experience is a plus).
- Financial services, fintech, or payments experience.
- Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.
- Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).
- Strong influencing and partnership skills to drive cross-functional teams.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
About The Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Payments Global Merchant Acquiring Authentication Solutions Product Manager - Vice President in London employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Global Merchant Acquiring Authentication Solutions Product Manager - Vice President in London
✨Tip Number 1
Network like a pro! Reach out to folks in the payments and fintech space on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by diving deep into J.P. Morgan's products and services. Understand their payment authentication technologies and think about how your experience aligns with their needs. Show them you’re not just another candidate; you’re the one they’ve been looking for!
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in card payment risk and authentication can add value to their team. Keep it concise but impactful—this is your chance to shine and show why you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the J.P. Morgan family. Let’s get you that dream job in product management!
We think you need these skills to ace Payments Global Merchant Acquiring Authentication Solutions Product Manager - Vice President in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job description. Highlight your expertise in payment authentication and product management to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the role and how your background makes you a perfect fit. Share specific examples of your achievements in the payments space.
Showcase Your Technical Knowledge: Since this role involves understanding complex payment technologies, be sure to mention any relevant experience with EMV 3DS or similar systems. We love candidates who can speak our language!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at J.P. Morgan
✨Know Your Stuff
Make sure you brush up on your knowledge of EMV 3DS and exemption scenarios. Familiarise yourself with the latest trends in payment authentication technologies, as well as J.P. Morgan's specific offerings. This will show that you're not just interested in the role but also invested in the company's mission.
✨Showcase Your Experience
Prepare to discuss your previous experiences in product management, especially those related to payment authentication. Be ready to share specific examples of how you've managed product lifecycles or launched new features, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand the Customer Journey
Since you'll be defining customer experiences, think about how you can enhance the user journey in payment solutions. Bring ideas to the table during the interview about how to improve security while ensuring a seamless experience for clients. This shows your proactive approach and understanding of the market needs.
✨Be Ready for Collaboration
Given the cross-functional nature of the role, prepare to discuss how you've successfully collaborated with diverse teams in the past. Highlight your influencing skills and how you've navigated complex organisational structures to achieve results. This will reassure them that you can thrive in their matrixed environment.