Markets Sales Business Controls Manager – Vice President in London

Join our Markets Sales & Research Business Controls Management (BCM) team as a Vice President, where you'll lead the controls oversight of the United Kingdom (UK) Credit Markets Sales and Central Europe, Middle East and Africa (CEEMEA) Markets Sales businesses, with Sales based in the UK, United Arab Emirates (UAE), South Africa, France, Germany, Saudi Arabia and Nigeria. This role offers the opportunity to work with a diverse set of securities and derivative products. Be part of a dynamic team that drives consistent operational risk practices and control programs.

As a Markets Sales Business Control Manager within our Markets Sales & Research BCM team, you will be responsible for the risk and control environment of the UK Credit Markets Sales and CEEMEA Markets Sales businesses. Reporting to the global sales lead BCM for Credit and Public Finance, you will lead the development and implement supervisory controls, manage risk events, and drive process improvements. Your role involves collaborating with stakeholders across functions to ensure effective control governance and reporting.

Job Responsibilities

• Lead the development and implementation of procedures on Front Office Supervision and build Supervisory controls, facilitating their execution and exception management.
• Establish control governance and reporting to identify meaningful metrics and manage control committees.
• Progress and own multiple projects with varying delivery timeframes.
• Assess risks, develop requirements, and communicate effectively while identifying areas for efficiency improvements.
• Partner with colleagues to drive consistent operational risk practices and control programs.
• Achieve stakeholder buy-in and build partnerships across functions for deliverables.
• Communicate effectively throughout project and control lifecycles, ensuring stakeholders are informed.
• Represent Front Office interests in control and regulatory initiatives, sharing best practices.
• Manage 1st line of defence responsibilities, including risk event data occurrences and control‑related due diligence.
• Manage regulatory, audit, and compliance testing activities, adhering to the Operational Risk Management Framework.
• Directly support senior sales managers at regional and Line of Business management meetings and controls governance forums.

Required Qualifications, Skills and Capabilities

• Bachelor's/Master's degree or equivalent experience.
• Demonstrable experience in network building, cross‑functional collaboration, and influencing.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling presentations.
• Strong leadership, project management, and organizational skills.
• Investigative mindset with the ability to see issues at both a strategic and detailed level.
• Strong analytical, problem‑solving, and process re‑engineering skills.
• Exceptional verbal and written communication skills.
• Strong team player with excellent partnering and influencing skills.

Preferred Qualifications, Skills and Capabilities

• Understanding of Markets, including end‑to‑end product lifecycle and EMEA regulations (e.g., MIFID).
• Experience in operations, operational risk management, business controls, sales, trading, audit, technology, business management, or compliance.
• Knowledge of derivatives and securities products through their product lifecycle.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.