At a Glance
- Tasks: Lead complex tech programmes and drive innovation across global operations.
- Company: Join JPMorganChase, a global leader in financial services with a focus on diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by steering technology initiatives that shape the future.
- Qualifications: 5+ years in technical program management and strong stakeholder management skills.
The predicted salary is between 60000 - 75000 £ per year.
Elevate your career by steering multi-faceted technology programs, integrating innovative solutions, and driving impact across global operations.
The Chief Data & Analytics Office (CDAO) at JPMorganChase is responsible for accelerating the firm's data and analytics journey. This includes ensuring the quality, integrity, and security of the firm's data, as well as leveraging it to generate insights and drive decision-making. The CDAO also develops and implements solutions that support the firm's commercial goals by responsibly harnessing artificial intelligence and machine learning to develop new products, improve productivity, and enhance risk management.
As a Lead Technical Program Manager at JPMorganChase within CDAO, you will lead complex, cross-functional technology programs that impact experiences across the firm, including clients, employees, and stakeholders. Your exceptional communication and influencing skills will foster productive stakeholder relationships, ensuring alignment and effective risk management. In this pivotal role, you will also contribute to new policies and processes that shape the future of our technology landscape.
- Create and maintain detailed project plans, timelines, and delivery schedules for assigned programs.
- Manage day-to-day program execution using JIRA, Confluence, and other project management tools, ensuring accurate tracking of user stories, epics, and sprint progress.
- Facilitate agile ceremonies, including sprint planning, daily standups, retrospectives, and backlog grooming, with engineering teams.
- Maintain comprehensive program documentation, including status reports, risk registers, RAID logs, and dependency matrices.
- Oversee engineering risks, issues, and dependencies across assigned programs.
- Guide the selection and implementation of appropriate technologies, platforms, and software tools, leveraging technical fluency.
- Prepare and deliver regular status updates and presentations to stakeholders and leadership, communicating progress, risks, and blockers.
5+ years of experience (or equivalent expertise) in technical program management, leading complex technology initiatives in large organizations.
Hands-on experience with agile delivery tools (JIRA, Confluence) and planning tools (e.g., MS Project), with proven ability to maintain accurate program artifacts and metrics.
Demonstrated proficiency in technical solutioning, vendor product evaluation, vendor management, and solution implementation.
Proven ability to lead through change, manage dependencies, and control scope in high-pressure, shifting environments.
Strong stakeholder management skills, building productive relationships and driving outcomes aligned with firm objectives.
Understanding of data platform trade-offs, including performance optimization, cost management, scalability, and operational excellence.
Deep technical understanding of modern data platform architectures, including data lakes, data warehouses, Lakehouse architectures, and distributed computing frameworks.
Experience with enterprise-scale implementations of cloud-native data platforms such as Databricks and Snowflake.
Good understanding of AWS data analytics services, including Redshift, EMR, Glue, Athena, Kinesis, Lake Formation, MSK, and S3 data lake patterns, with demonstrated experience architecting end-to-end data solutions.
Experience navigating complex data governance, security, and compliance requirements across multi-cloud and hybrid data environments at enterprise scale.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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We think you need these skills to ace Lead Technical Program Manager (London)
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