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- Tasks: Lead clients through technical integrations and collaborate on product improvements.
- Company: Join JPMorgan Chase's innovative Client Engineering Team in London.
- Benefits: Competitive salary, diverse culture, and opportunities for personal growth.
- Why this job: Make a real impact by solving customer problems with cutting-edge technology.
- Qualifications: Strong technical background and experience in client-facing roles required.
- Other info: Dynamic environment with opportunities to work on diverse projects.
The predicted salary is between 48000 - 72000 £ per year.
Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.
As a Lead Software Engineer at JPMorgan Chase within the Client Engineering Team you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.
While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there’s scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.
We are looking for an experienced Lead Software Engineer based in London with strong technical and business skills to drive high quality integrations and accelerate the time to go-live process for our clients. You will hold a deeply customer oriented voice within the company and work with cross-functional teams to drive product improvements, solve challenging and complex problems, and improve our product offerings.
This is a first-of-its-kind role within our business, which requires flexibility, adaptability, a self-starter mindset, and a can-do attitude. We’re looking for a well-rounded candidate that can both set the right long-term client and solution engineering strategy and engagement model, as well as roll up their sleeves and not shy away from day-to-day relationship management.
Job Responsibilities:- Lead clients through technical integrations of products across our portfolio
- Collaborate with software engineering and product teams to expedite product adoption
- Advise and document best practices around integrations using our APIs
- Enable customers to configure and integrate with our products and services
- Partner with engineering teams to gain a deep technical understanding of our products and roadmap
- Analyze and validate client business requirements, translating them into technical specifications
- Capture and communicate product feature needs to internal teams, championing enhancements
- Investigate and resolve customer technical queries, debugging issues in staging and development environments
- Participate in product and software release cycles, including testing and QA processes
- Support internal sales activities, including kick-offs, planning pitches, and sales demos
- Communicate complex technical concepts clearly to both technical and non-technical audiences
- Demonstrate strong technical and coding background
- Show customer-facing experience as a client engineer, integration engineer, solution architect, technical consultant, software engineer, or similar role
- Exhibit fluency in reading, writing, and understanding software in multiple programming languages
- Display experience integrating RESTful APIs and webhooks
- Possess excellent verbal and written communication skills
- Present strong presentation skills and the ability to think on your feet
- Explain complex technical concepts to diverse audiences
- Apply analytical and problem-solving skills in technical environments
- Work effectively in cross-functional teams
- Manage multiple priorities in a fast-paced environment
- Maintain a proactive and solution-oriented approach
Lead Software Engineer - Client Engineering in London employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Software Engineer - Client Engineering in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the fintech space. Attend meetups, webinars, or even just grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best projects and contributions. Whether it's GitHub repos or case studies, make sure potential employers can see what you're capable of. This is your chance to shine!
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their mission and values. And don’t forget to come armed with questions that show your curiosity and commitment.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Lead Software Engineer - Client Engineering in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Lead Software Engineer role. Highlight your technical background, customer-facing experience, and any relevant projects that showcase your problem-solving abilities.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our mission. Share specific examples of your work in collaborative environments and how you've tackled complex challenges in the past.
Showcase Your Technical Skills: Don’t shy away from detailing your technical expertise! Mention the programming languages you’re fluent in, your experience with RESTful APIs, and any other relevant tech skills that make you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at J.P. Morgan
✨Know Your Tech Inside Out
As a Lead Software Engineer, you’ll need to showcase your technical prowess. Brush up on the programming languages mentioned in the job description and be ready to discuss your experience with RESTful APIs and webhooks. Prepare to explain complex concepts clearly, as you’ll likely face questions that test your understanding of these technologies.
✨Showcase Your Customer-Centric Mindset
This role is all about putting customers at the centre of what you do. Be prepared to share examples of how you've successfully navigated client integrations or solved customer issues in the past. Highlight your ability to translate client needs into technical specifications, demonstrating your customer-facing experience.
✨Emphasise Collaboration and Flexibility
Since the team values collaboration, come ready to discuss how you’ve worked effectively in cross-functional teams. Share stories that illustrate your adaptability and willingness to roll up your sleeves when needed. This will show that you’re not just a tech whiz but also a team player who thrives in dynamic environments.
✨Prepare for Problem-Solving Scenarios
Expect to tackle some real-world problems during your interview. Think of challenging situations you've faced in previous roles and how you resolved them. Practising your analytical and problem-solving skills will help you articulate your thought process clearly, which is crucial for this position.
