At a Glance
- Tasks: Lead digital transformation projects and enhance client experiences in a dynamic environment.
- Company: Join J.P. Morgan, a global leader in financial services and wealth management.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Work with a global team and embrace innovative solutions in a fast-paced setting.
- Why this job: Be a key player in shaping the future of digital banking and client engagement.
- Qualifications: 7+ years in product management with strong leadership and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra-high net worth, high net worth and individual clients through its Asset Management and Global Private Bank businesses. With client assets of $7.1 trillion and assets under management of $4.8 trillion, we are one of the largest asset and wealth managers in the world.
The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally.
The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Manager to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable, viable, usable and feasible.
You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience.
As a Product Manager, you will define the vision, the product goals, objectives, and requirements, and prioritize delivery of digital capabilities in order to maximize business value and operational impact. This role requires an AI-first mindset, building a platform for the future that anticipates client needs and scales across diverse user groups.
You will partner closely with Design and Engineering as part of a product triad, and collaborate daily with Legal, Risk, Compliance, and partner product teams to drive enhancements through the entire product management lifecycle and deliver innovative digital solutions to Clients.
Key Responsibilities include:
- Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency.
- Define strategy, operating model, and roadmap to achieve vision and business goals. Own and drive the product roadmap to meet business objectives and provide a leading Client experience.
- Lead the product development lifecycle, ensuring sprint inputs and outputs are as envisioned, and providing direction and smart trade-off decisions for the team.
- Establish approach to pilot and rollout new capabilities, including objective and scope, communication, training and support, and feedback and metrics.
- Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM.
- Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making.
- Drive planning, execution and Go To Market strategies for new releases.
- Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting.
Qualifications & Skills Needed To Succeed:
- 7+ years of relevant product owner experience required, with proven track record of delivery.
- Experience in Financial Services, Wealth Management experience preferred.
- Proven ability to partner across functions and influence without authority, building consensus across diverse viewpoints in a complex, matrixed organization.
- Strong leadership capabilities for product and delivery teams; demonstrates exemplary ownership and high professional standards.
- Structured thinker, effective communicator with excellent written communication skills.
- Highly self-motivated with the ability to make decisions with incomplete information and remain calm under intense pressure.
- Experience working with Agile product teams and tools/processes.
- Must be a strong problem solver, with a partnership mindset and an underlying interest in digital solutions.
J.P. Morgan is an equal opportunity employer and places a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
