Experience Design Vice President in London
Experience Design Vice President

Experience Design Vice President in London

London Full-Time 72000 - 108000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead innovative design initiatives to enhance user experience across products and services.
  • Company: Join a forward-thinking company shaping the future of user experience.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Make a real impact by blending business needs with user insights in design.
  • Qualifications: Experience in user-centered design and inclusive practices is essential.
  • Other info: Collaborative environment with a focus on mentorship and diversity.

The predicted salary is between 72000 - 108000 ÂŁ per year.

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As a Vice President Experience Design Lead in CIB Markets Operations, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

Job Responsibilities

  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
  • Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer‐centric solutions.
  • Analyse market trends and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
  • Operate with an iterative design mindset, gather and incorporate user feedback and insights to continuously improve the overall user experience of our offerings.
  • Design experiences across our Markets Operations programs and ideate and prototype to explore different options including articulation of target state experiences.
  • Partner with Experience Design Researchers and Lead Designers, participate in upfront user research to better understand user needs and behaviours, and perform usability testing to see how your solutions work for users.
  • Collaborate directly with engineering peers, advocating for the user's perspective when working cross‐functionally.
  • Diagram the interactivity of the product, including user flows and wireframes, and detail the designs, built upon our Design System, that bring our solutions to life.
  • Present work and articulate design decisions to senior stakeholders.

Required Qualifications, Capabilities, and Skills

  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.
  • Demonstrated experience in inclusive design, accessibility guidelines and assistive technologies, with the ability to incorporate diverse perspectives and abilities into design solutions.
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer‐centric decision‐making.
  • Proven ability to create visually appealing and functional designs using industry‐standard tools (e.g. Figma).
  • Proven ability to interpret complex data sets and transform into actionable insights for informed decision‐making.
  • Plans and structures their own work, executing quality work within expected timeframes.
  • Demonstrated experience with user‐centered design approaches.
  • Prior work collaborating within design teams (including other designers, UX researchers, and content designers) and cross‐functionally with product managers and software engineers.
  • Demonstrates strong Interaction Design skills paired with proficiency in Visual/UI Design or Information Architecture; Development in adjacent skills such as User Research, UX Writing, and Prototyping.
  • Proficient in articulating the reasoning behind your choices and demonstrating an understanding of the technical constraints and opportunities that informed your design solutions.

Preferred Qualifications, Capabilities, and Skills

  • Design leadership or managerial experience.
  • Comfortable with structuring and planning design work in cross‐functional contexts.
  • Prior experience designing applications within complex business domains (financial services, other).
  • Familiar with technology concepts and an understanding of various technical approaches and lifecycles (e.g. agile development methodologies, DevOps practices, and frontend dev structures).
  • Understand product lifecycles from a UX perspective (e.g. how user experience evolves throughout the different stages of a product's lifecycle).
  • Preferred experience in designing applications within complex business domains or enterprise environments, particularly involving large‐scale transformation programs.
  • Bachelor's or master's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) or equivalent work experience.
  • Have shipped digital products or a launch‐ready prototype.
  • Understanding of basic technical context of your designs; familiar with HTML, CSS, and JavaScript.
  • Foundational understanding of business needs, and how design connects with it.
  • Knowledge and experience working in Agile methodologies a plus.

Experience Design Vice President in London employer: J.P. Morgan

As a leading employer in the financial services sector, we offer an inspiring work environment that champions innovation and inclusivity. Our commitment to employee growth is reflected in our mentorship programmes and collaborative culture, where your expertise in experience design will be valued and nurtured. Located in a vibrant city, we provide competitive benefits and opportunities to shape user experiences that truly make a difference.
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Contact Detail:

J.P. Morgan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Experience Design Vice President in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry, attend design meetups, and connect with fellow designers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that demonstrate your experience in inclusive design and user-centred approaches. A strong portfolio can speak volumes about your skills.

✨Tip Number 3

Prepare for interviews by practising common design questions and scenarios. Think about how you can articulate your design decisions and the impact of your work on user experience. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Experience Design Vice President in London

User Experience Design
Inclusive Design
Accessibility Guidelines
Prototyping
Wireframing
Visual/UI Design
Interaction Design
User Research
Data Analysis
Collaboration
Mentoring
Agile Methodologies
Design Leadership
Customer-Centric Decision-Making
Technical Understanding

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Experience Design Vice President role. Highlight your experience in user-centred design and how it aligns with our mission at StudySmarter. We want to see how you can shape user experiences that blend business needs with user insights!

Showcase Your Design Skills: Include a portfolio that demonstrates your design process, from wireframes to prototypes. We love seeing how you tackle complex projects and incorporate inclusive design practices. Make sure to explain your design decisions clearly, as we value strong communication skills!

Highlight Collaboration Experience: Since this role involves working with cross-functional teams, share examples of how you've collaborated with designers, researchers, and engineers in the past. We want to know how you advocate for the user’s perspective while driving projects forward!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining the StudySmarter team!

How to prepare for a job interview at J.P. Morgan

✨Know Your Design Principles

Before the interview, brush up on your knowledge of inclusive design and accessibility guidelines. Be ready to discuss how you've applied these principles in past projects, as this role heavily emphasises creating user-friendly experiences that cater to diverse needs.

✨Showcase Your Process

Prepare to walk through your design process step-by-step. Use examples from your portfolio to illustrate how you gather user insights, iterate on designs, and collaborate with cross-functional teams. This will demonstrate your ability to lead end-to-end design initiatives effectively.

✨Be Data-Driven

Familiarise yourself with how to interpret complex data sets and turn them into actionable insights. During the interview, be prepared to discuss specific instances where data informed your design decisions and improved user experiences across platforms.

✨Engage with Stakeholders

Practice articulating your design decisions clearly and confidently. The ability to present your work to senior stakeholders is crucial, so think about how you can convey the reasoning behind your choices while considering technical constraints and opportunities.

Experience Design Vice President in London
J.P. Morgan
Location: London

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