At a Glance
- Tasks: Lead software engineering initiatives and drive AIOps innovation at JPMorgan Chase.
- Company: Join a global leader in financial services with a commitment to diversity and inclusion.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic environment with excellent career advancement opportunities.
- Why this job: Make a real impact by redeveloping critical platforms using cutting-edge AI technologies.
- Qualifications: Experience in leading AI-enabled engineering practices and Java development.
The predicted salary is between 72000 - 88000 £ per year.
If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Director of Software Engineering at JPMorgan Chase within the Engineer's Observability Platforms team, you lead a technical area and drive impact within teams, technologies, and projects firm wide. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of AIOps innovation and solution delivery. This is a greenfield opportunity to redevelop a critical alerting platform for the whole firm in-house, introducing AI generated self-heal code fixes or troubleshooting root cause analysis finding for application support teams.
Job responsibilities
- Leads technology and process implementations to achieve functional technology objectives in the Observability Platforms space, providing essential services for Site Reliability Engineers, Operations and Engineers across the whole firm.
- Innovates, designs and delivers technical solutions that can be leveraged across multiple businesses and domains, this will include AIOps strategy for the future.
- Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.
- Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures.
- Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations.
- Influences peer leaders and senior stakeholders across the business, product, and technology teams.
- Champions the firm's culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
- Experience leading adoption of agentic AI-enabled engineering practices across teams, including defining operating expectations, measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance.
- Experience developing or leading teams of Java based developers, with a background in Java development.
- Demonstrated knowledge of software applications installation and configuration automation, through automation as code principles.
- Formal training or certification on software engineering concepts and expert applied experience.
- Advanced experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
- Hands-on practical experience in system design, application development, testing, and operational stability.
- Demonstrated knowledge and implementation of AWS infrastructure or other cloud design and implementation.
Preferred qualifications, capabilities, and skills
- Usage of large scale Observability Platforms (example products IBM Netcool, Watson CloudPak AiOps, Tivoli, SCOM, SMARTS, Dynatrace, Splunk, Elastic, Prometheus, Grafana).
- Experience of researching and developing AIOps or ML solutions.
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
- Overall knowledge of the Software Development Life Cycle.
- Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
- Experience with one or more observability platforms such as Prometheus, Grafana, Dynatrace, Datadog, Splunk etc.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Director of Software Engineering (AIOps) - Executive Director in London employer: J.P. Morgan
As a leading global financial institution, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to excel. The Head of Markets Tax Operations role offers unparalleled opportunities for professional growth, collaboration across diverse teams, and the chance to drive innovation in tax operations while working in vibrant locations like Spain, Italy, and Hungary. Join us to be part of a culture that values excellence, embraces technology, and prioritises employee development, ensuring you can make a meaningful impact in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Software Engineering (AIOps) - Executive Director in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at J.P. Morgan or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to J.P. Morgan.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like J.P. Morgan.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like J.P. Morgan that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Director of Software Engineering (AIOps) - Executive Director in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at J.P. Morgan.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at J.P. Morgan and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at J.P. Morgan
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If J.P. Morgan uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
