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- Tasks: Lead the development of a cutting-edge CRM platform for digital market sales.
- Company: Join JP Morgan, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Shape the future of CRM and drive impactful change in digital markets.
- Qualifications: 5+ years in Product Management with strong technical and communication skills.
- Other info: Dynamic environment with a focus on collaboration and continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
JP Morgan is seeking a Vice President to lead the build-out of our CRM product within Digital Markets. In this pivotal role, you will thrive in a dynamic, collaborative environment that values diversity and inclusion, while shaping the future of CRM platforms for our Markets business.
As a Vice President in Digital Markets, you will be at the forefront of shaping the CRM Platform that underpins our Markets business. In this role, you will define and deliver the essential building blocks of our CRM solution, ensuring it is purpose-built to support the complex workflows and dynamic requirements of digital market sales.
You will be responsible for architecting CRM workflows that drive sales productivity, client engagement, and operational efficiency across the Markets organization which includes designing and optimizing processes for lead management, opportunity tracking, client onboarding, sales pipeline visibility, and post-trade client servicing. Your work will ensure that sales teams have the tools and insights they need to build strong client relationships, respond quickly to market opportunities, and deliver exceptional service.
You will collaborate closely with sales, trading, technology, and operations teams to capture business requirements and translate them into scalable CRM features. By leveraging data, automation, and AI-driven insights, you will enable seamless integration of CRM workflows with other digital platforms, ensuring a unified experience for users - your leadership will be instrumental in driving adoption, continuous improvement, and innovation within the CRM ecosystem, positioning JP Morgan as a leader in digital market sales.
Job Responsibilities
- Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams.
- Ensure the CRM platform empowers sales teams with real-time data, actionable insights, and automated processes to maximize efficiency and client impact.
- Architect seamless integration between CRM and other digital platforms, such as trading systems, analytics tools, and client portals, to provide a holistic view of client interactions and sales activities.
- Champion intuitive, user-centric design that simplifies complex sales processes and enhances productivity for front-office teams.
- Establish feedback loops with users to identify pain points, prioritize enhancements, and drive ongoing optimization of CRM workflows.
- Incorporate AI, machine learning, and automation to streamline repetitive tasks, surface opportunities, and deliver predictive insights that support proactive sales strategies.
Required Qualifications
- Minimum 5 years of experience in Product Management, with a strong track record of delivering successful products.
- In-depth understanding of the Markets business.
- Strong technical abilities, with experience in defining and delivering core platform components.
- Proven ability to manage complex projects and deliver results in a fast-paced environment.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strategic thinker with a customer-centric approach to product development.
Preferred Qualifications
- Experience in CRM systems.
- Familiarity with AI/LLM frameworks and mobile product development.
Digital Markets - CRM Product Manager - Vice President in London employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Markets - CRM Product Manager - Vice President in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching JP Morgan's culture and values. Understand their approach to CRM and digital markets. We recommend practising common interview questions and even role-playing with a friend to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Showcase your skills through a portfolio or case studies. If you've worked on CRM projects or have insights into digital market sales, put them front and centre. We want to see how you can add value to the team, so make sure your experience speaks volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in the digital markets space. Let’s get you on board!
We think you need these skills to ace Digital Markets - CRM Product Manager - Vice President in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Vice President in Digital Markets. Highlight your experience in product management and any relevant CRM systems you've worked with. We want to see how your skills align with the dynamic requirements of digital market sales.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about shaping CRM platforms and how your strategic thinking can drive innovation at JP Morgan. Keep it engaging and personal, showing us your unique perspective.
Showcase Your Collaboration Skills: In this role, you'll be working closely with various teams. Make sure to highlight examples of successful collaboration in your application. We love seeing how you’ve worked with sales, trading, and tech teams to deliver results.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at J.P. Morgan
✨Know Your CRM Inside Out
Before the interview, make sure you have a solid understanding of CRM systems and their role in digital markets. Familiarise yourself with the latest trends in CRM technology, especially those related to AI and automation, as these will be crucial for the role.
✨Showcase Your Collaborative Spirit
JP Morgan values collaboration, so be prepared to discuss your experience working with cross-functional teams. Share specific examples of how you've successfully collaborated with sales, trading, and tech teams to deliver impactful CRM solutions.
✨Demonstrate Strategic Thinking
Think about how you can contribute to shaping the future of CRM platforms. Be ready to articulate your vision for optimising CRM workflows and enhancing user experience, particularly in relation to lead management and client engagement.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your product management skills and be ready to discuss your experience with defining and delivering core platform components. Highlight any relevant projects where you’ve integrated CRM with other digital platforms.
