Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support collections oversight activities and ensure adherence to policies across consumer products.
- Company: Join Chase UK, a leader in financial services with a commitment to governance and controls.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment while collaborating with diverse teams.
- Qualifications: Experience in collections, strong analytical skills, and a degree-level education.
- Other info: Fast-paced role with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join a team that is dedicated to cultivating a unified culture of personal accountability and the highest standards in governance and controls. At Chase UK, our Risk function is committed to strengthening and protecting the firm from a wide range of risks while fostering transparency and doing the right thing in every situation. We value and nurture diverse talent, embracing an inclusive environment where every team member's experience matters.
This is an exciting opportunity to make a real impact in a dynamic and innovative environment. If you thrive in a fast-paced, team-oriented setting, this role is for you.
As a Credit Risk Oversight Associate in the Chase UK 2 line Of Defense Credit Risk team, you will support development and execution of all collections and recoveries related oversight activities across all consumer products. The successful candidate will work in a highly dynamic and innovative environment and will have the opportunity to monitor and ensure adherence to collections policies and requirements for ICB products and services. This is an exciting role working closely with colleagues in wider credit risk management teams, Product, Marketing, Operations, Legal, Compliance, Core Banking and Technology.
Job Responsibilities:- Design, maintain and ensure ongoing 2LOD credit risk oversight of collections standard and related processes and controls.
- Ensure 1LOD adherence to collections and recoveries standards or mandates.
- Provide subject matter expertise on collections requirements, processes and controls.
- Plan and execute a range of oversight activities, such as in-cycle testing, exception reporting, individual case reviews, customer outcome reviews, thematic reviews, that target focus areas across collections and recoveries; as well as any ad hoc reviews related to customer profile changes and significant external events.
- Prepare comprehensive reviews to drive a shared understanding across business stakeholders on any collections or recoveries related oversight activity, including issue(s) identification, inherent risk rating assessment of the issue(s), issue findings action plan, and monitoring and oversight of issue remediation.
- Distribute credit risk collections oversight reviews as required to the Credit Risk Oversight Forum and Risk Committees.
- A collections and recoveries professional within the banking or consumer credit sector.
- Strong analytical & problem solving skills with attention to detail.
- Deep understanding of collections & recoveries domain, processes and related analytics.
- Deep understanding of UK consumer debt collections landscape and related regulatory expectations.
- Knowledge of collections outsourcing models – first party, third party collections, agency management, debt sale etc.
- Degree level education.
- Advanced PC Skills, Word, Powerpoint, and Excel (graphs, charts, formulas etc.).
- Experience of how to perform data extraction, manipulation and analysis in a programming language (such as SQL, Python).
- Demonstrated excellent written and oral communication skills to clearly present analytical findings, issues and make business recommendations.
- Able to work effectively in agile environments, delivering value whilst managing & adapting quickly to fast paced change.
- Evidence of initiative, driving results, teamwork and collaboration.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.
Credit Risk Collections Oversight Associate in London employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Risk Collections Oversight Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Chase UK. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Understand what personal accountability means to them and think of examples from your experience that showcase your alignment with their standards.
✨Tip Number 3
Practice your analytical skills! Since this role requires strong problem-solving abilities, consider doing mock interviews or case studies that focus on collections and recoveries scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Chase UK team.
We think you need these skills to ace Credit Risk Collections Oversight Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your background in collections and recoveries, and don’t forget to showcase your analytical skills – they’re key for this role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your experience aligns with our values at Chase UK. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent written communication is crucial for this position, make sure your application is clear and free of errors. Use straightforward language to convey your ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at J.P. Morgan
✨Know Your Collections Inside Out
Make sure you brush up on your knowledge of collections and recoveries processes. Understand the UK consumer debt collections landscape and be ready to discuss how regulatory expectations impact these processes. This will show that you're not just familiar with the basics, but that you can navigate the complexities of the role.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical and problem-solving skills during the interview. Bring examples of how you've used data analysis in previous roles, especially if you've worked with SQL or Python. Being able to articulate your thought process will impress the interviewers and highlight your suitability for the position.
✨Communicate Clearly and Confidently
Since this role involves preparing comprehensive reviews and presenting findings, practice your communication skills. Be ready to explain complex concepts in a straightforward manner. Use examples from your past experiences to illustrate your points, and don’t shy away from asking questions to engage your interviewers.
✨Emphasise Teamwork and Adaptability
This position requires working closely with various teams, so be prepared to discuss your experience in collaborative environments. Share specific instances where you’ve successfully worked in a team or adapted to fast-paced changes. Highlighting your ability to thrive in dynamic settings will resonate well with the interviewers.
