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- Tasks: Lead clients through technical integrations and collaborate on product improvements.
- Company: Join JPMorgan Chase's innovative Client Engineering Team in London.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Why this job: Make a real impact by solving customer problems with cutting-edge technology.
- Qualifications: Strong technical background and experience in client-facing roles required.
- Other info: Dynamic environment with flexibility and opportunities to work on diverse projects.
The predicted salary is between 36000 - 60000 £ per year.
Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.
As a Lead Software Engineer at JPMorgan Chase within the Client Engineering Team you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.
While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.
We are looking for an experienced Lead Software Engineer based in London with strong technical and business skills to drive high quality integrations and accelerate the time to go-live process for our clients. You will hold a deeply customer oriented voice within the company and work with cross-functional teams to drive product improvements, solve challenging and complex problems, and improve our product offerings. This is a first-of-its-kind role within our business, which requires flexibility, adaptability, a self-starter mindset, and a can-do attitude. We’re looking for a well-rounded candidate that can both set the right long-term client and solution engineering strategy and engagement model, as well as roll up their sleeves and not shy away from day-to-day relationship management.
Job Responsibilities:
- Lead clients through technical integrations of products across our portfolio
- Collaborate with software engineering and product teams to expedite product adoption
- Advise and document best practices around integrations using our APIs
- Enable customers to configure and integrate with our products and services
- Partner with engineering teams to gain a deep technical understanding of our products and roadmap
- Analyze and validate client business requirements, translating them into technical specifications
- Capture and communicate product feature needs to internal teams, championing enhancements
- Investigate and resolve customer technical queries, debugging issues in staging and development environments
- Participate in product and software release cycles, including testing and QA processes
- Support internal sales activities, including kick-offs, planning pitches, and sales demos
- Communicate complex technical concepts clearly to both technical and non-technical audiences
Required qualifications, capabilities and skills:
- Demonstrate strong technical and coding background
- Show customer-facing experience as a client engineer, integration engineer, solution architect, technical consultant, software engineer, or similar role
- Exhibit fluency in reading, writing, and understanding software in multiple programming languages
- Display experience integrating RESTful APIs and webhooks
- Possess excellent verbal and written communication skills
- Present strong presentation skills and the ability to think on your feet
- Explain complex technical concepts to diverse audiences
- Apply analytical and problem-solving skills in technical environments
- Work effectively in cross-functional teams
- Manage multiple priorities in a fast-paced environment
- Maintain a proactive and solution-oriented approach
Lead Software Engineer - Client Engineering employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Software Engineer - Client Engineering
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the fintech space. Attend meetups, webinars, or even just grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best projects and contributions. Whether it's GitHub repos or case studies, make sure potential employers can see what you're capable of. This is your chance to shine!
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their mission and values. And don’t forget to come armed with questions that show your curiosity and commitment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better. Plus, it’s the best way to stay updated on any new roles that pop up!
We think you need these skills to ace Lead Software Engineer - Client Engineering
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see how your curiosity and passion for new tech can contribute to our mission of solving real-world problems.
Highlight Your Collaborative Spirit: Since we value teamwork, make sure to mention any experiences where you've worked in squads or tribes. Share examples of how you’ve collaborated with others to achieve a common goal – it’s all about that people-first approach!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use simple language to explain your technical skills and experiences, making it easy for us to understand your background and how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at J.P. Morgan
✨Know Your Tech Inside Out
As a Lead Software Engineer, you’ll need to showcase your technical prowess. Brush up on the programming languages mentioned in the job description and be ready to discuss your experience with RESTful APIs and webhooks. Prepare to explain complex concepts clearly, as you’ll likely face questions that test your understanding of both technical and non-technical aspects.
✨Showcase Your Customer-Centric Mindset
This role is all about putting customers at the centre of what you do. Be prepared to share examples of how you've successfully navigated client integrations or solved customer issues in the past. Highlight your ability to communicate effectively with clients and cross-functional teams, demonstrating your commitment to delivering exceptional service.
✨Emphasise Collaboration and Adaptability
Since the team values collaboration and flexibility, come armed with stories that illustrate your experience working in diverse teams. Discuss how you’ve adapted to changing project requirements or worked across different squads. This will show that you’re not just a tech whiz but also a team player who thrives in dynamic environments.
✨Prepare for Problem-Solving Scenarios
Expect to tackle some real-world problems during your interview. Think of challenging situations you've faced in previous roles and how you approached them. Be ready to walk the interviewer through your thought process and the solutions you implemented, showcasing your analytical skills and solution-oriented mindset.
