Human Resources Business Advisor – Commercial & Investment Bank, Global Markets and Sales & EME[...]

The Commercial & Investment Bank fuels almost every aspect of our company and our mission is to deliver market-leading capabilities with speed for our customers, clients, employees, and communities in a secure, stable, and scalable way. Our HR function leads our business’s ability to hire, empower and retain the best people.

As a HR Business Advisor, you will support a portfolio of clients within the Global Markets and Sales organization and play an integral role in developing and implementing people strategies, using the latest in data analytics and technology. Demonstrating strategic thought leadership and flawless execution, you will leverage your deep HR expertise to partner closely with senior business leaders within Global Markets, and Sales and HR partners globally to deliver industry-leading services and drive the business forward.

Job Responsibilities

• Lead the implementation of people agenda initiatives for aligned businesses within Global Markets and Sales. Advise business leadership on long-term strategic, and day-to-day human capital matters.
• Counsel senior leaders on effective organizational construct and sophisticated leadership and people matters. Support individualized development and coaching to managers and emerging leaders, as needed.
• Partner with senior leaders to drive organizational culture in line with business principles. Facilitate feedback processes and other employee input initiatives, e.g. action plans based on Employee Opinion Surveys, Pulse Checks, etc.
• Leverage data and analyze trends to provide holistic insights and develop talent strategies to drive progress on business priorities.
• Act as the senior relationship manager between the business and HR, bringing to bear all the appropriate HR assets in support of the business/people agenda.
• Be a champion of HR process change and engage in initiatives that help drive efficiency.
• Protect the firm by providing objective advice and counsel on risk, HR regulatory and people agenda matters.
• Serve as senior representative and escalation point to the business and regional HR team for all people priorities, and provide oversight, coaching, and support to Markets & Securities Services aligned HRBAs. Represent HR team on the relevant regional management forums.
• Manage and execute on end-to-end annual talent management, performance management and year-end compensation processes. Leverage the DEI efforts across JPMC and partner with the head of the businesses to ensure management attention to strengthening an inclusive culture.

Required Qualifications, Capabilities, and Skills

• Able to operate in a highly matrixed environment and across all levels of the organization.
• Solid relationship management skills and ability to navigate across the function and the firm.
• Exceptional communication skills; able to present and articulate trends leveraging analytics and reporting.
• Demonstrated ability to thrive in a fast-paced, collaborative, team-based culture and leverage matrixed organization to problem solve, design and execute people priorities.
• Able to partner with colleagues to influence broader HR strategies and practices for the benefit of the organization.
• Ability to implement change across multiple stakeholders and within the HR Business Advisor team.

Preferred Qualifications, Capabilities, and Skills

• Knowledge of a range of people practices in a business setting: goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development.
• Proven track record managing a complex, evolving organization and leading change management efforts.

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