Growth Platform Associate PM - Shape Customer Growth

Growth Platform Associate PM - Shape Customer Growth

Full-Time 50000 - 70000 £ / year (est.) No working from home possible
J.P. Morgan

At a Glance

  • Tasks: Drive customer growth by managing product strategies and collaborating with diverse teams.
  • Company: Join J.P. Morgan Personal Investing, a leader in digital wealth management.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Dynamic work environment with a focus on diversity and inclusion.
  • Why this job: Make a real impact on customer relationships and product innovation.
  • Qualifications: 2-3 years in product management or relevant experience in finance or tech.

The predicted salary is between 50000 - 70000 £ per year.

J.P. Morgan Personal Investing offers award-winning investments, products, and digital wealth management services to over 275,000 investors in the UK. Innovation, customer trust, and clarity are core to our ethos, and the Growth Platform team builds capabilities that deepen customer relationships and drive measurable outcomes.

As an Associate Product Manager, you will act as the voice of the customer, translate business objectives into product outcomes, and ensure smooth execution through disciplined backlog, agile delivery, and rigorous measurement.

Job Responsibilities

  • Support the development and articulation of a clear product strategy that aligns customer value with the firm's broader objectives, converting strategy into actionable roadmaps and backlogs.
  • Lead structured discovery and synthesize market, customer, and data insights into prioritized product hypotheses, clear requirements, and minimum viable product definitions.
  • Own and maintain a well-organized backlog, writing concise user stories and acceptance criteria; manage dependencies and sequence work to maximize throughput and impact.
  • Define and track key success metrics, including cost, feature adoption, risk posture, reliability, and customer engagement, and use insights to drive iterative improvements.
  • Collaborate effectively with Product, Engineering, Compliance, Operations, and Investments, and coordinate with external partners to ensure compliant, high-quality delivery.
  • Contribute to product development, testing, and release management, upholding standards of scalability, resiliency, and reliability across environments.
  • Actively participate in agile ceremonies (stand-ups, planning, reviews, retrospectives) to drive transparency, accountability, and continuous learning.
  • Translate business and customer needs into technical priorities for Engineering, clarifying scope, resolving ambiguities, and ensuring outcomes are measurable and traceable.

Required Qualifications, Capabilities, and Skills

  • 2–3 years of experience or equivalent expertise in product management or a relevant domain within financial services or technology.
  • Working knowledge of the digital product life cycle, from discovery and ideation to delivery and measurement, with proficiency in requirements definition and backlog management.
  • Experience contributing to large, cross-functional initiatives; ability to navigate dependencies and collaborate in matrixed environments.
  • Familiarity with software delivery best practices, MVP design, and data-driven decision-making; ability to explain technical topics clearly to non-technical stakeholders.
  • Ability to analyze and incorporate user needs, business objectives, and technical constraints into product decisions; strong written communication and structured problem-solving.

Preferred Qualifications, Capabilities, and Skills

  • Bachelor's degree in engineering, computer science, finance, or a highly quantitative discipline.
  • Track record of building products informed by first-principles design and customer feedback, with measurable impact on engagement or growth.
  • Experience operating in complex, matrix organizations and collaborating across teams and functions to drive outcomes.

Equal Employment Opportunity Statement

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Growth Platform Associate PM - Shape Customer Growth employer: J.P. Morgan

At J.P. Morgan Personal Investing, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As a Growth Platform Associate Product Manager, you will not only contribute to meaningful projects that enhance customer relationships but also benefit from extensive professional development opportunities in a supportive environment. Our commitment to diversity and inclusion ensures that every voice is heard, making it an exceptional place for personal and career growth in the heart of the UK's financial services sector.

J.P. Morgan

Contact Details:

J.P. Morgan Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Growth Platform Associate PM - Shape Customer Growth

Tip Number 1

Network like a pro! Reach out to people in your field, especially those at J.P. Morgan. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Prepare for interviews by understanding the company’s ethos. J.P. Morgan values innovation and customer trust, so think about how you can demonstrate these qualities in your answers.

Tip Number 3

Showcase your problem-solving skills! Be ready to discuss how you've tackled challenges in past roles, especially in product management or tech. Use real examples to illustrate your impact.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team.

We think you need these skills to ace Growth Platform Associate PM - Shape Customer Growth

Product Management
Agile Methodologies
Backlog Management
User Story Writing
Data Analysis
Requirements Definition
Cross-Functional Collaboration

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to shape customer growth and contribute to our innovative team.

Tailor Your Experience:Make sure to highlight your relevant experience in product management or financial services. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills and achievements!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate well-organised thoughts and clear communication, especially when it comes to articulating your ideas and experiences.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at J.P. Morgan

Know Your Product Management Basics

Brush up on your product management fundamentals, especially around the digital product life cycle. Be ready to discuss how you’ve previously translated business objectives into actionable roadmaps and backlogs.

Showcase Your Analytical Skills

Prepare to talk about how you've defined and tracked key success metrics in past roles. Bring examples of how you used data-driven insights to drive improvements and make decisions.

Demonstrate Collaboration Experience

Think of specific instances where you collaborated with cross-functional teams. Highlight your ability to navigate dependencies and ensure smooth execution, as this is crucial for the role.

Communicate Clearly and Effectively

Practice explaining technical concepts in simple terms, especially if you're discussing them with non-technical stakeholders. Clear communication is key in product management, so be prepared to demonstrate this skill.