Solutions Analyst II (Glasgow)

Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth.

As a Solutions Analyst II in the AWM line of business, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You'll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Bringing an AI-first approach, you'll apply modern tools and an awareness of emerging technology to investigate problems and accelerate your work, taking ownership of features and driving initiatives forward. Your adaptability will be valuable in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will support the development of innovative solutions, and your excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs.

Job responsibilities:

• Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques.
• Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions.
• Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment.
• Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field.
• Guide the work of others, ensuring timely completion and adherence to established principles and practices.

Required qualifications, capabilities, and skills:

• 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements.
• Demonstrated proficiency in data fluency, including experience with data extraction, interpretation, and making data-informed decisions.
• Developing technical fluency in relevant platforms, software tools, and technologies, with a curiosity to continuously expand technical knowledge.
• Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations.
• Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences.
• AI-first approach to problem-solving, with comfort experimenting with and applying AI tools to research, analysis, and day-to-day workflows.
• Awareness of current technology and AI development trends, with hands-on curiosity and the ability to quickly learn and apply new tools and platforms.
• Demonstrated ownership, with the ability to take a problem or feature and independently drive it toward a solution.
• Experience working in a collaborative, cross-functional environment with both technical and non-technical stakeholders.
• Strong written and verbal communication skills, with the ability to clearly articulate complex problems in multiple ways and present to diverse audiences.
• Proficiency in creating business requirements documents, process flows, and user stories.
• Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.

Preferred qualifications, capabilities, and skills:

• Hands-on experience using AI tools such as generative AI assistants or LLM-based tools to support analysis, documentation, or productivity.
• Familiarity with wealth management, financial services, or investment products and platforms.
• Experience working within agile or scrum delivery frameworks.
• Exposure to data analysis tools or query languages such as SQL, and to data visualization platforms.
• Understanding of Cloud based platforms such as AWS.
• Understanding of API integrations, system architecture, or modern data and AI pipeline concepts.
• Experience supporting technology implementations or digital transformation initiatives.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About the Team: J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.