At a Glance
- Tasks: Lead a team of SRE engineers to enhance AI/ML data platforms and tackle complex cloud challenges.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Collaborative team culture focused on diversity, inclusion, and continuous improvement.
- Why this job: Make a real impact by driving advanced technology solutions in a dynamic environment.
- Qualifications: Experience in software engineering, SRE principles, and AWS platform administration required.
The predicted salary is between 60000 - 80000 £ per year.
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.
As a Senior Manager - SRE at JPMorgan Chase within the AIML Data Platforms and Chief Data and Analytics Team, you will lead a team of 3-7 SRE engineers and scale the AI/ML Data Platform, delivering advanced technology products focused on data and analytics. You will tackle complex cloud data platform challenges, especially around Data Lake Tools. In this role, you will work in an agile environment, collaborating with cross-functional teams.
Job Responsibilities:
- Leads a team of Site Reliability Engineers and supports critical applications 24x7.
- Implements Site Reliability Engineering (SRE) best practices to ensure reliability, scalability, and performance of data platforms.
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
- Scales and maintains a managed AWS Databricks platform, providing engineering and operational support for the platform to Application/Engineering teams.
- Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data.
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
- Drives continuous improvement in system observability, alerting, and capacity planning.
- Collaborates with engineering and data teams to optimize infrastructure and deployment processes, focusing on automation and operational excellence.
- Performs platform design, set-up and configuration, workspace administration, resource monitoring, providing engineering support to Data Engineering teams, Data Science/ML, and Application/Integration teams.
- Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
- Develops secure high-quality production code, and reviews and debugs code written by others.
- Adds to team culture of diversity, opportunity, and respect.
- Develops and maintains incident response procedures, including root cause analysis and postmortem documentation.
Required Qualifications, Capabilities, and Skills:
- Experience with formal training or certification on software engineering concepts.
- Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management.
- Ability to manage a highly technical team of Site Reliability Engineers.
- Experience leading teams in the safe use of enterprise-authorized AI capabilities within the work environment for reliability engineering workflows, including validation habits and awareness of data sensitivity.
- Ability to set and reinforce organization-level practices for reviewing AI-assisted recommendations and escalating uncertain decisions while maintaining resiliency, security, and auditability outcomes.
- Extensive experience with AWS, Databricks, or Snowflake platform administration and engineering support is a MUST.
- Experience with monitoring tools, automation frameworks, and CI/CD pipelines.
- Proficient in Python application program development with the use of automated unit testing.
- Experience with Terraform development and understanding of Terraform enterprise.
- Experience in delivering system design, application development, testing, and operational stability.
- Knowledge of Big Data distributed compute frameworks like Spark, Glue, MapReduce etc.
- Excellent troubleshooting, analytical, and communication skills.
Preferred Qualifications, Capabilities, and Skills:
- Multi Region disaster recovery setup, monitoring and testing.
- Experience in Data pipelines using Spark.
- Exposure to AWS & Databricks Platform administration.
- Knowledge of containerization (Docker, Kubernetes) and orchestration.
- Familiarity with distributed systems and large-scale data processing.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Senior Manager of SRE in Glasgow employer: J.P. Morgan
As a leading global financial institution, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to excel. The Head of Markets Tax Operations role offers unparalleled opportunities for professional growth, collaboration across diverse teams, and the chance to drive innovation in tax operations while working in vibrant locations like Spain, Italy, and Hungary. Join us to be part of a culture that values excellence, embraces technology, and prioritises employee development, ensuring you can make a meaningful impact in your career.
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We think this is how you could land Senior Manager of SRE in Glasgow
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We think you need these skills to ace Senior Manager of SRE in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at J.P. Morgan.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at J.P. Morgan and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at J.P. Morgan
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If J.P. Morgan uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
