At a Glance
- Tasks: Join an agile team to enhance reliability and observability for critical platforms.
- Company: JPMorgan Chase, a global leader in financial services with a focus on diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team that values inclusion and respect.
- Why this job: Make a significant impact by solving complex reliability challenges with cutting-edge technology.
- Qualifications: Advanced knowledge in site reliability, programming, and observability tools required.
The predicted salary is between 60000 - 80000 £ per year.
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch reliability and observability for our most critical platforms.
As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Commercial & Investment Bank, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of reliability, observability, and performance challenges that span multiple technologies and applications.
- Regularly provides technical guidance and direction on site reliability practices to support the business and its technical teams, contractors, and vendors.
- Develops secure and high-quality production code for reliability tooling and telemetry pipelines, and reviews and debugs code written by others.
- Serves as a function-wide subject matter expert in one or more areas of site reliability, observability, or telemetry engineering.
- Leads resiliency design reviews and breaks up complex reliability problems into digestible work for other engineers, acting as a technical lead for large-sized products.
- Acts as the main point of contact during major incidents, demonstrating the skills to identify and solve issues quickly to avoid financial losses, and champions blameless postmortem culture.
- Designs, implements, and maintains operational reliability for large-scale OpenTelemetry pipelines on hybrid on-prem/cloud environments, supporting telemetry ingestion, processing, and export to backends such as InfluxDB, Prometheus, Elasticsearch, and OpenSearch.
- Drives the assessment, refactoring, and incremental migration of custom legacy telemetry collection code to standardized OpenTelemetry instrumentation, reducing technical debt while maintaining system stability.
- Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices, and influences peers and project decision-makers to consider the use and application of leading-edge observability and reliability technologies.
- Adds to the team culture of diversity, opportunity, inclusion, and respect.
Formal training or certification on software engineering concepts and advanced applied experience delivering system design, application development, testing, and operational stability.
- Advanced knowledge of reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices, with considerable in-depth knowledge in one or more technical disciplines (e.g., Advanced proficiency in one or more programming languages (e.g., Java, Python, Go, etc.).
- Advanced proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, Elasticsearch, etc.
- Hands-on experience with the design, deployment, and operation of OpenTelemetry collectors in production environments, focusing on technical aspects such as configuring, optimizing, and troubleshooting OTLP endpoints and receivers.
- Certification in AWS, Kubernetes, or relevant technologies.
- Proven track record in system health monitoring, capacity management, and blameless postmortems for high-availability services.
- Deep understanding of distributed system design principles, networking (TCP/IP, DNS, load balancing), and Linux internals.
- Contributions to open-source observability or telemetry projects.
- Experience working with agent control planes and management protocols.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Site Reliability Engineer (AWS) in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what J.P. Morgan values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges J.P. Morgan might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at J.P. Morgan!
✨Direct Apply to J.P. Morgan
Let's not forget to apply directly through the J.P. Morgan website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Lead Site Reliability Engineer (AWS) in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at J.P. Morgan.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at J.P. Morgan. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at J.P. Morgan
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
