Director of Site Reliability Engineering in Glasgow

Director of Site Reliability Engineering in Glasgow

Glasgow Full-Time 63000 - 77000 £ / year (est.) No working from home possible
J.P. Morgan

At a Glance

  • Tasks: Lead innovative projects to enhance software reliability and operational efficiency.
  • Company: Join JPMorgan Chase, a globally recognised financial leader with a rich history.
  • Benefits: Enjoy competitive pay, comprehensive health coverage, and tuition reimbursement.
  • Other info: Diverse and inclusive workplace committed to employee growth and success.
  • Why this job: Make a significant impact in a dynamic environment while advancing your career.
  • Qualifications: 10+ years in site reliability engineering with advanced technical skills.

The predicted salary is between 63000 - 77000 £ per year.

Join a globally recognized financial organization and advance your profession to new heights by contributing to revolutionary projects. As a Principal Site Reliability Engineer at JPMorgan Chase within the Corporate Technology and Enterprise Technology Team, you will draw upon your advanced knowledge to identify new opportunities to influence critical incident management and improve the end-to-end lifecycle of software development for the firm. You will have the opportunity to manage, design, and implement infrastructure components to improve reliability and ensure operational efficiency.

Job Responsibilities:

  • Identifies and solves problems of high complexity and drives improvements as outcomes.
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate complex incident analysis and reliability decisioning, validating outputs and handling operational data according to sensitivity and security requirements.
  • Works with development teams throughout the software life cycle ensuring sustainable software releases, leading medium to large projects by bringing together the proper perspectives, identifying road blockers, and integrating feedback from team members and the firm.
  • Manages, designs, and implements infrastructure components to improve reliability and ensure operational efficiency.
  • Influences management and stakeholders through clear recommendations and measurable reliability outcomes.
  • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills:

  • Formal training or certification on site reliability engineering concepts and 10+ years applied experience.
  • Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines.
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve reliability engineering workflows with strong validation habits and awareness of data sensitivity.
  • Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements.
  • Ability to determine how each system relates to each other and uses a breadth of tools to drive automation, process improvement, and reliability for the firm.
  • Experience with translating research, analysis, and tests into business recommendations.

Preferred qualifications, capabilities, and skills:

  • Experience modernizing reliability practices in large, multi-team environments and/or legacy-to-modern transformations.
  • Experience building “paved road” reliability capabilities (shared libraries, templates, tooling) that scale across many teams.
  • Familiarity with SLO programs and operational readiness practices at scale.

About Us:

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Benefits and compensation:

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity and Non-Discrimination Statement:

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

The Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Director of Site Reliability Engineering in Glasgow employer: J.P. Morgan

As a leading global financial institution, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to excel. The Head of Markets Tax Operations role offers unparalleled opportunities for professional growth, collaboration across diverse teams, and the chance to drive innovation in tax operations while working in vibrant locations like Spain, Italy, and Hungary. Join us to be part of a culture that values excellence, embraces technology, and prioritises employee development, ensuring you can make a meaningful impact in your career.

J.P. Morgan

Contact Details:

J.P. Morgan Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director of Site Reliability Engineering in Glasgow

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like J.P. Morgan. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Director of Site Reliability Engineering in Glasgow

Site Reliability Engineering
Incident Management
Infrastructure Design and Implementation
AI Capabilities in Reliability Engineering
Software Development Lifecycle (SDLC)
Automation and Process Improvement
Data Sensitivity Awareness

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to J.P. Morgan.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on J.P. Morgan's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at J.P. Morgan

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with J.P. Morgan.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at J.P. Morgan will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former J.P. Morgan employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.