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- Tasks: Lead a team to enhance fraud prevention and operational excellence.
- Company: A top financial institution committed to service excellence.
- Benefits: Competitive salary, career growth, and a positive work culture.
- Why this job: Make a real difference in customer protection while advancing your career.
- Qualifications: Experience in customer-focused roles and team development skills.
- Other info: Join a dynamic team in Edinburgh with great opportunities for impact.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial institution is seeking a Fraud People Lead to drive service excellence and team performance. Located in Edinburgh, this role emphasizes leadership in fraud prevention and operational improvements.
Candidates should have experience in a customer-focused environment, with a proven record of developing teams and fostering positive cultures.
This position provides an excellent opportunity to impact customer protection while enhancing your career in financial services.
Fraud Operations Leader — People & Impact employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Operations Leader — People & Impact
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those involved in fraud prevention. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your leadership skills! When you get the chance to speak with potential employers, highlight your experience in developing teams and fostering positive cultures. We want to see how you can drive service excellence!
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've improved operations or handled customer-focused challenges. We love hearing about real-life examples that showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who want to make an impact in fraud operations.
We think you need these skills to ace Fraud Operations Leader — People & Impact
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've driven team performance and fostered positive cultures in previous roles. Use specific examples to demonstrate your impact!
Focus on Customer-Centric Achievements: Since this role is all about customer protection, share your experiences in a customer-focused environment. We love to see how you've improved service excellence and made a difference for customers in your past positions.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate candidates who show they understand what we’re looking for and how they fit into our vision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at J.P. Morgan
✨Know Your Fraud Fundamentals
Make sure you brush up on the latest trends and techniques in fraud prevention. Being able to discuss specific cases or strategies you've implemented in the past will show your expertise and passion for the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've developed teams and fostered positive cultures in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact on team performance.
✨Emphasise Customer Focus
Since this role is in a customer-focused environment, be ready to discuss how you've prioritised customer protection in your previous positions. Share stories that illustrate your commitment to service excellence and how it has benefited both customers and the organisation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to fraud prevention and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
