At a Glance
- Tasks: Lead the EMEA product experience strategy and enhance digital journeys for fund exploration.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact on digital experiences while collaborating with top professionals.
- Qualifications: Experience in financial products and digital marketing; strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Join J.P. Morgan Asset Management as a Product Experience, where you'll define and lead the business roadmap of our EMEA New Product Experience (NPE); this integral part of our web platform is the hub to access detailed information on our EMEA Fund ranges. You will work closely with our regional NPE Product Managers to align on priorities and maintain a global site experience.
As a Product Manager, this role will require the ability to engage with multiple stakeholders across our lines of businesses (LOBs), working collaboratively with the local/regional marketing teams, business owners, technology partners and global specialist groups to enable the successful delivery of the digital experience on our global Adobe Experience Manager (AEM) web platform. This is a demanding position and will need strong business acumen and excellent communication skills. Strong experience working on digital initiatives within an Agile delivery framework (scrum, documentation of epics, user stories etc.). Success in this role requires a strong bias for ownership, action, and the ability to execute daily at the highest level.
Job responsibilities
- Own and lead the EMEA product experience strategy and roadmap for the New Product Experience (NPE), including Fund Explorer and Product Detail Pages (PDPs), ensuring a best-in-class experience for discovering and researching our EMEA fund ranges (e.g., UCITS across SICAVs, OEICs and ETFs).
- Set EMEA priorities and drive delivery outcomes, partnering with regional stakeholders and global NPE Product Managers to align on shared platform direction while representing EMEA market, jurisdiction and distribution needs (e.g., GB, LU and broader EMEA).
- Provide senior stakeholder leadership across EMEA, building credibility and trust across Marketing, Product, Sales/Client teams, Legal/Compliance, Risk, Operations, Technology and Data; actively influence decisions, manage trade-offs, and maintain alignment on scope, timelines and outcomes.
- Partner with EMEA Marketing and campaign owners to ensure our product pages support strategic and always-on digital activation - optimising journeys from campaign entry points through to fund exploration, comparison and next-best actions (as applicable).
- Act as a Product Owner in an Agile environment, accountable for backlog direction and quality: defining epics, writing and validating user stories and acceptance criteria, prioritising work, and ensuring delivery teams are set up for efficient execution.
- Translate complex EMEA business and user needs into scalable product requirements, ensuring design and engineering teams fully understand the user problems, constraints and desired outcomes - while maintaining a consistent global experience where appropriate.
- Drive continuous optimisation using data and insight, establishing success metrics and iterating the Fund Explorer and PDP experience to improve findability, comparability, content clarity, and overall user experience across EMEA fund ranges.
- Lead digital delivery for EMEA business and regulatory change, representing the product experience in working groups and ensuring changes to disclosures, content, and customer journeys are implemented accurately and on time.
- Build strong partnership with the Chief Data Office (CDO) and data owners, ensuring product-page and marketing requirements are reflected in EMEA data priorities (e.g., fund attributes and taxonomy, identifiers, content sources, data quality controls and governance).
- Align across adjacent platforms and product teams (e.g., CMS, analytics/tagging, site search, personalisation and related digital tooling) to ensure a cohesive end-to-end EMEA experience and avoid fragmented delivery.
- Communicate with clarity, translating technical concepts into business impact, customer value and measurable outcomes; produce concise updates and recommendations that support fast, informed decisions.
Required qualifications, capabilities and skills
- Extensive knowledge of financial products with previous experience and knowledge of SICAVs, OEICs, Investment Trusts, ETFs, Alternatives and UCITs funds.
- Ability to multi-task and work under pressure across projects continuously look to identify opportunities to improve our regional and global digital experiences.
Preferred qualifications, capabilities and skills
- Experience in digital marketing / e-commerce within multinational organisation, agency or online retailer. Including extensive CMS product knowledge and experience of Adobe Experience Manager (AEM).
- A working appreciation for UX, SEO and web analytics - understands how different audiences have different requirements with the ability to recognise user needs and layout pages to meet them.
- Be an advocate for digital transformation across the business; continuously look to identify opportunities to improve our regional and global digital experiences.
EMEA Product Experience Manager - Senior Associate employer: J.P. Morgan
As a leading global financial institution, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to excel. The Head of Markets Tax Operations role offers unparalleled opportunities for professional growth, collaboration across diverse teams, and the chance to drive innovation in tax operations while working in vibrant locations like Spain, Italy, and Hungary. Join us to be part of a culture that values excellence, embraces technology, and prioritises employee development, ensuring you can make a meaningful impact in your career.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Product Experience Manager - Senior Associate
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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We think you need these skills to ace EMEA Product Experience Manager - Senior Associate
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in J.P. Morgan and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show J.P. Morgan how you can be a team player!
How to prepare for a job interview at J.P. Morgan
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with J.P. Morgan.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with J.P. Morgan's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
