Business Manager - Digital and Data in Edinburgh

If you would like to be in the heart of digital transformation, this role would be a fit for you. You will be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. As a Vice President - Fraud & FinCrime Operations Strategy and Execution you'll balance tactical delivery and strategic direction setting. Project based work could include design/implementation of operating models, end-to-end operational improvement initiatives, process diagnostics and build-out of business cases for technology investment.

Builds and leads a high performing business operations function, delivering optimised service experience. Has the ability to operate effectively in a virtual team working environment using empowerment to create a right first time culture for colleagues and customers. Acts as subject matter expert for best in class digital business policy, processes, products and solutions. Collaborates with technology and process engineering teams to design best in class business customer experiences while mitigating risks. Works collaboratively with the relevant teams to continuously improve operational and business performance to optimise both the customer and employee experience.

Core Skills and Behaviours

• Relevant expertise at a senior level in Financial Services banking or another heavily regulated industry.
• Experience working in a high growth company, start-up environment, adaptable, agile and able to work in a constantly evolving business.
• Experience working with Controls/ Operational Risk Management at a large, complex banking organization in an Operational setting.
• Excellent communication skills, including active listening and the ability to capture and deliver key takeaways from engagements in writing.
• Ability to analyse data-driven situations to formulate appropriate conclusions.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm.