Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the development of a cutting-edge CRM platform for digital market sales.
- Company: Join JP Morgan, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Shape the future of CRM and drive impactful change in a dynamic environment.
- Qualifications: 5+ years in Product Management with strong technical and collaboration skills.
- Other info: Work with AI and automation to enhance sales productivity and client engagement.
The predicted salary is between 72000 - 108000 £ per year.
JP Morgan is seeking a Vice President to lead the build-out of our CRM product within Digital Markets. In this pivotal role, you will thrive in a dynamic, collaborative environment that values diversity and inclusion, while shaping the future of CRM platforms for our Markets business.
As a Vice President in Digital Markets, you will be at the forefront of shaping the CRM Platform that underpins our Markets business. In this role, you will define and deliver the essential building blocks of our CRM solution, ensuring it is purpose-built to support the complex workflows and dynamic requirements of digital market sales.
You will be responsible for architecting CRM workflows that drive sales productivity, client engagement, and operational efficiency across the Markets organization which includes designing and optimizing processes for lead management, opportunity tracking, client onboarding, sales pipeline visibility, and post-trade client servicing. Your work will ensure that sales teams have the tools and insights they need to build strong client relationships, respond quickly to market opportunities, and deliver exceptional service.
You will collaborate closely with sales, trading, technology, and operations teams to capture business requirements and translate them into scalable CRM features. By leveraging data, automation, and AI-driven insights, you will enable seamless integration of CRM workflows with other digital platforms, ensuring a unified experience for users. Your leadership will be instrumental in driving adoption, continuous improvement, and innovation within the CRM ecosystem, positioning JP Morgan as a leader in digital market sales.
Job Responsibilities
- Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams.
- Ensure the CRM platform empowers sales teams with real-time data, actionable insights, and automated processes to maximize efficiency and client impact.
- Architect seamless integration between CRM and other digital platforms, such as trading systems, analytics tools, and client portals, to provide a holistic view of client interactions and sales activities.
- Champion intuitive, user-centric design that simplifies complex sales processes and enhances productivity for front-office teams.
- Establish feedback loops with users to identify pain points, prioritize enhancements, and drive ongoing optimization of CRM workflows.
- Incorporate AI, machine learning, and automation to streamline repetitive tasks, surface opportunities, and deliver predictive insights that support proactive sales strategies.
Required Qualifications
- Minimum 5 years of experience in Product Management, with a strong track record of delivering successful products.
- In-depth understanding of the Markets business.
- Strong technical abilities, with experience in defining and delivering core platform components.
- Proven ability to manage complex projects and deliver results in a fast-paced environment.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strategic thinker with a customer-centric approach to product development.
Preferred Qualifications
- Experience in CRM systems.
- Familiarity with AI/LLM frameworks and mobile product development.
Digital Markets - CRM Product Manager - Vice President employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Markets - CRM Product Manager - Vice President
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those at JP Morgan or similar firms. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the latest trends in CRM and digital markets. Show us you’re not just a candidate, but a thought leader who’s ready to shape the future of CRM platforms.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. We want to hear about your successes in product management and how you’ve driven sales productivity in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at JP Morgan.
We think you need these skills to ace Digital Markets - CRM Product Manager - Vice President
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Vice President in Digital Markets. Highlight your experience in product management and any specific achievements that align with CRM workflows and sales productivity.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of the Markets business and how your skills can drive innovation in CRM platforms. Keep it engaging and personal.
Showcase Collaboration Skills: Since this role involves working closely with various teams, emphasise your collaboration skills in your application. Share examples of how you've successfully partnered with cross-functional teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at J.P. Morgan
✨Know Your CRM Inside Out
Before the interview, make sure you have a solid understanding of CRM systems, especially those relevant to digital markets. Familiarise yourself with the latest trends in CRM technology and how they can enhance sales productivity and client engagement.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with various teams, be prepared to discuss your experience in cross-functional collaboration. Share specific examples of how you've successfully worked with sales, trading, and tech teams to deliver impactful results.
✨Demonstrate Your Strategic Thinking
Think about how you can contribute to shaping the future of CRM platforms. Be ready to articulate your vision for optimising workflows and integrating AI-driven insights into CRM processes. This will show that you're not just a doer but a strategic thinker.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your product management skills and be ready to discuss your experience with defining and delivering core platform components. Highlight any familiarity you have with AI/LLM frameworks and how they can be applied in CRM.
