At a Glance
- Tasks: Optimise customer journeys and boost acquisition across web and app platforms.
- Company: Join a leading financial institution focused on growth and innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional development.
- Other info: Collaborative team culture with a focus on diversity and inclusion.
- Why this job: Make a real impact by enhancing user experiences and driving conversion rates.
- Qualifications: Strong analytical skills and experience in web optimisation or CRO.
The predicted salary is between 40000 - 50000 € per year.
Are you looking for a new opportunity to use your Web and Marketing skills to support our business as it continues to grow? As a Conversion Rate Optimisation Manager you will be responsible for optimizing the customer journey and increasing customer acquisition across web and app store platforms for Chase UK. This role works cross‑functionally to identify opportunities to improve conversion, build hypotheses, test at scale, and communicate results to the business.
Job Responsibilities
- Data analysis and insight generation – Utilize analytical tools and research, qualitative and quantitative, to construct evidence‑based hypotheses for testing.
- Coordination and deployment of Conversion Rate Optimisation Initiatives – Collaborate with Head of Growth Marketing to plan, deploy, and analyze experimental changes to the website and app store aimed at improving customer conversion rates.
- Own and manage experiment roadmap – Use commercial understanding and a deep knowledge of business objectives and context to manage a prioritised roadmap of experimentation which is regularly communicated to the business.
- Performance Monitoring – Monitor and report on page performance metrics across both web and app store platforms, identifying trends and opportunities for improvement.
- Product Page & Store Listing Management – Develop and manage custom product pages and store listings across App Store and Google Play, ensuring alignment with acquisition campaigns and strategies.
- SEO Collaboration – Work closely with the SEO Manager to ensure web and app store pages are indexed highly on search engines and large language models (LLMs). Coordinate web updates and deployment of new content to support SEO objectives.
Required qualifications, skills and capabilities
- Strong commercial acumen and analytical skills
- Strong organisational skills and attention to detail
- Experience ideating, delivering, and implementing results at pace from web and App Store experiments
- Excellent written and verbal communication skills
- Ability to manage multiple projects simultaneously, collaborating with several stakeholders
- Familiarity with content management systems (CMS) and website optimisation tools
- Ability to work effectively in a cross‑functional team environment
Preferred qualifications, skills and capabilities
- Experience in CRO or conversion testing
- Experience with workflow management tools such as JIRA
- Familiarity with SEO and AIO best practices
- Experience of working in a highly regulated industry
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Conversion Rate Optimisation Manager - Associate employer: J.P. Morgan
Chase UK is an exceptional employer that values the diverse talents of its workforce, fostering a culture of inclusivity and collaboration. As a Conversion Rate Optimisation Manager, you will benefit from a dynamic work environment that encourages professional growth through cross-functional teamwork and innovative experimentation. With a strong focus on employee development and a commitment to diversity, Chase UK offers a rewarding career path in a highly regulated industry, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Conversion Rate Optimisation Manager - Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous work in conversion rate optimisation. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRO and data analysis. Be ready to discuss your thought process behind experiments and how you've driven results in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Conversion Rate Optimisation Manager - Associate
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your web and marketing skills in your application. We want to see how you can optimise the customer journey and boost conversion rates, so don’t hold back on showcasing your experience!
Be Data-Driven:Since this role is all about data analysis and insight generation, include examples of how you've used analytical tools to drive results. We love a good evidence-based hypothesis, so share your successes with us!
Keep It Organised:With multiple projects on the go, strong organisational skills are key. Make sure your application reflects your ability to manage tasks effectively and communicate clearly with stakeholders. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at J.P. Morgan
✨Know Your Data
As a Conversion Rate Optimisation Manager, you'll need to showcase your analytical skills. Brush up on the tools and methodologies you’ve used in the past to generate insights. Be ready to discuss specific examples of how your data analysis led to successful conversion strategies.
✨Collaboration is Key
This role involves working cross-functionally, so highlight your experience in collaborating with different teams. Prepare anecdotes that demonstrate your ability to coordinate with marketing, SEO, and product teams to achieve common goals. Show them you can be a team player!
✨Experimentation Mindset
Be prepared to talk about your approach to managing an experiment roadmap. Discuss how you prioritise experiments based on business objectives and what metrics you use to measure success. They’ll want to see that you can think strategically while also being hands-on.
✨Stay Current with Trends
The digital landscape is always changing, especially in CRO and SEO. Make sure you’re up-to-date with the latest trends and best practices. Bring examples of recent changes in the industry that you’ve adapted to or implemented in your previous roles.
