At a Glance
- Tasks: Help shape business resiliency and protect customers from disruptions.
- Company: Join JPMorgan Chase, a leader in financial services with a collaborative culture.
- Benefits: Gain valuable experience, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to develop skills in risk management and stakeholder engagement.
- Why this job: Make a meaningful impact while working with talented teams in a dynamic environment.
- Qualifications: Understanding of business resiliency and experience in financial services preferred.
The predicted salary is between 60000 - 75000 £ per year.
Join us to help shape the future of business resiliency for our International Consumer Bank.
You'll play a key role in protecting our customers, staff, and stakeholders by ensuring we're prepared for any disruption.
At JPMorgan Chase, you'll collaborate with talented teams, grow your expertise, and make a meaningful impact on the services our customers rely on.
We value your perspective and commitment to excellence.
Job Summary
As a Business Resiliency Associate in the International Consumer Bank central resiliency team, you will help maintain a robust control environment that safeguards our customers and business operations.
You will ensure our planning and documentation align with firmwide standards and regulatory expectations.
You'll provide guidance to stakeholders, support continuous improvement, and help protect customer‑critical services.
Your work will directly contribute to our ability to respond effectively to disruptions and maintain trust with our clients.
Job Responsibilities
- Provide guidance to business stakeholders on the resiliency framework, lifecycle expectations, and toolset usage to improve plan quality and adherence to standards.
- Execute quality assurance reviews of resiliency documentation, documenting observations and tracking actions through to completion.
- Support initiatives to develop and continuously improve the business resiliency programme, including governance routines, controls, and delivery against key milestones.
- Coordinate inputs, prepare evidence packs, and maintain audit‑ready documentation for due diligence requests, inspections, and audits.
- Contribute to employee awareness activities, such as communications, training coordination, and guidance materials.
- Support incident and crisis management activities, focusing on minimising customer impact and restoring critical services quickly.
Required Qualifications, Capabilities, and Skills
- Understand the Business Resiliency lifecycle, including planning, maintenance, testing, remediation, and continuous improvement.
- Bring experience within Financial Services, ideally with knowledge of consumer or retail banking products, channels, and relevant markets.
- Manage an independent workload to deadlines, demonstrating accountability for deliverables and attention to detail.
- Communicate clearly in writing and verbally, producing effective documentation and engaging with stakeholders.
Preferred Qualifications, Capabilities, and Skills
- Possess knowledge of consumer banking business, operating models, and key customer‑facing processes and channels such as digital/mobile banking, payments, deposits, and customer servicing.
- Have prior experience in a Risk & Controls, Business Management, Operational Controls, or similar control‑related role, with an understanding of risk and controls fundamentals.
- Demonstrate strong relationship and stakeholder management skills, influencing through guidance, challenge, and follow‑through.
- Show diligence, attention to detail, and the ability to deliver high‑quality work under tight timelines, prioritising competing requests and managing expectations.
- #ICB
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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Business Resiliency Analyst - Associate employer: J.P. Morgan
As a leading global financial institution, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to excel. The Head of Markets Tax Operations role offers unparalleled opportunities for professional growth, collaboration across diverse teams, and the chance to drive innovation in tax operations while working in vibrant locations like Spain, Italy, and Hungary. Join us to be part of a culture that values excellence, embraces technology, and prioritises employee development, ensuring you can make a meaningful impact in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Resiliency Analyst - Associate
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like J.P. Morgan. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Resiliency Analyst - Associate
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to J.P. Morgan.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on J.P. Morgan's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at J.P. Morgan
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with J.P. Morgan.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at J.P. Morgan will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former J.P. Morgan employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
