Business Manager - JP Morgan Personal Investing

Join a team where your strategic thinking and problem-solving skills will make a real impact. As a Business Management Associate, you will help shape the direction of our business by supporting key initiatives and collaborating with leaders across the organization. This is your opportunity to work in a fast-paced environment, develop your expertise, and contribute to meaningful projects. Be part of a group that values innovation, collaboration, and continuous improvement.

As an Associate in Business Management, you join a team dedicated to optimizing business performance and driving key initiatives. You will act as a trusted adviser, helping us identify, escalate, and mitigate business risks while supporting our leaders in achieving their goals. Together, we create value by delivering high-quality solutions and fostering a culture of collaboration. This role offers you the chance to grow your skills and make a tangible difference.

Job responsibilities

• Provide high-level responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis.
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint.
• Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards.
• Communicate effectively with key business partners to understand projects and drive next steps.
• Project manage and deliver key work streams and tasks.
• Identify key business risks and drive resolution of mitigating controls.
• Support audit, regulatory, and compliance deliverables; help drive action plans within the Risk Control Self-Assessment (RCSA) framework.
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy sessions.
• Collect and maintain internal resources and documentation on collaboration sites such as SharePoint.
• Participate in collaborative initiatives with team members and global managers, seeking ways to simplify, improve, and add value to business processes.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Economics, or a related area.
• Significant experience in Business Management or COO role.
• Proven ability to deliver timely, high-quality presentations and reporting for various projects and stakeholders, with strong attention to detail and design excellence.
• Demonstrated skill in engaging with different stakeholder groups and driving agendas.
• Excellent communication, organization, and project management skills.
• Ability to articulate and demonstrate thoughtful rationale in design decisions.
• Intermediate to advanced proficiency in all MS Office tools, including Excel, PowerPoint, and Pivot Tables.
• Self-motivated, tenacious, and able to work independently.
• Excellent written and oral communication skills.
• Strong time management and prioritization abilities.

Preferred qualifications, capabilities, and skills

• Experience supporting audit, regulatory, or compliance deliverables.
• Familiarity with the Risk Control Self-Assessment (RCSA) framework.
• Experience with SharePoint or similar collaboration tools.
• Ability to work effectively in a global, cross-functional team environment.
• Track record of driving process improvement and simplification initiatives.
• Strong analytical and problem-solving skills.
• Demonstrated commitment to continuous learning and professional development.