Principal Software Engineer - AI in Bristol

At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.

As a Principal Software Engineer at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs.

• Creates complex and scalable coding frameworks using appropriate software design frameworks.
• Develops secure and high-quality production code, and reviews and debugs code written by others.
• Architects and governs agentic AI-enabled engineering workflows to improve delivery speed, code quality, and operational outcomes at scale.
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realised by automation at scale.
• Contributes to the development of technical methods in specialised fields in line with the latest product development methodologies.
• Creates durable, reusable software frameworks that are leveraged across teams and functions.
• Leads the design and delivery of consumer-facing financial product features, ensuring high availability, low latency, and resilient architecture for millions of end users.
• Partners with Product, Design, and Compliance teams to ship customer-centric features that meet regulatory standards without compromising user experience.
• Drives engineering best practices for rapid, safe iteration on consumer products, including feature flagging, A/B testing frameworks, and progressive rollout strategies.

Formal training or certification on software engineering concepts and advanced applied experience is required. Hands-on practical experience delivering system design, application development, testing, and operational stability is essential. Expert proficiency in one or more programming languages is necessary.

Demonstrated experience designing and leading the adoption of agentic AI-enabled development practices across teams, including setting standards for human-in-the-loop validation, auditability and traceability of changes, and secure handling of sensitive data is important. A strong understanding of responsible AI use and control expectations in engineering workflows, including security and resiliency implications, data sensitivity, and risk-based governance is needed.

Demonstrated experience launching and scaling consumer-facing financial products in a regulated environment is crucial. Proven track record of owning end-to-end delivery of high-traffic, customer-facing systems with a focus on reliability, performance, and security at scale is required. Experience navigating the intersection of consumer product velocity and financial services compliance, including fraud prevention, data privacy, and auditability requirements is also necessary.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.