At a Glance
- Tasks: Manage HR cases, support employees, and ensure smooth absence processes.
- Company: Join J.P. Morgan, a leading global financial services firm.
- Benefits: Hybrid work setup, competitive salary, and inclusive culture.
- Other info: Dynamic environment with opportunities for professional growth.
- Why this job: Make a real difference in employee relations and workplace support.
- Qualifications: 3+ years in HR roles with strong case management skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Bournemouth
Role Type: Contract - 12 Months
Work Setup: Hybrid - 4/5 days in the office
What you'll do:
- Manage end-to-end intake and triage of new cases via HR systems and email, ensuring appropriate routing and escalation where required.
- Support employees and managers through sickness absence and leave of absence processes, including occupational health coordination and reasonable adjustment cases.
- Act as a primary point of contact for complex or sensitive queries, communicating clearly with stakeholders via phone and written correspondence.
- Partner with HR and wider business teams to resolve cases efficiently, ensuring timely and compliant outcomes.
- Maintain accurate case records and complete all required tracking, documentation and HR system updates.
- Deliver high-quality service by meeting defined SLAs, quality standards and productivity targets while processing HR transactions accurately.
What you bring:
- HR background with at least 3 years' experience in HR Advisor, HR Consultant or HR Business Partner roles, managing complex employee relations cases.
- Strong employee relations case management experience, with a focus on sickness absence, occupational health and related workplace support processes.
- Solid understanding of UK sickness absence frameworks and reasonable adjustment processes, including coordination with occupational health providers.
- Strong communication skills, with the ability to engage effectively with employees, managers and senior stakeholders in writing and verbally.
- Proven ability to manage multiple priorities in a fast-paced environment, demonstrating accuracy, organisation and strong problem-solving capability.
- Experience using HR systems such as ServiceNow or Oracle HCM, alongside strong Microsoft Office skills, with confidence working through ambiguity and escalating appropriately.
What's Next?
If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
Hybrid HR Advisor | Absence & Employee Relations Specialist in Bournemouth employer: J.P. Morgan
At J.P. Morgan, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Bournemouth. Our hybrid work setup allows for flexibility while ensuring employees have access to comprehensive support and development opportunities, particularly in managing complex employee relations cases. Join us to be part of a global leader where your contributions are valued, and you can grow your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid HR Advisor | Absence & Employee Relations Specialist in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work at J.P. Morgan or similar firms. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios, especially around sickness absence and employee relations. We recommend practising your responses to potential questions so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We make it easy for you to submit your application and keep track of your progress. Let’s get you that HR Advisor role!
We think you need these skills to ace Hybrid HR Advisor | Absence & Employee Relations Specialist in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Advisor role. Highlight your experience in managing employee relations and sickness absence processes, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your HR background and how you can contribute to our team at J.P. Morgan. Keep it concise but impactful!
Showcase Your Communication Skills:Since strong communication is crucial for this position, make sure your written application reflects that. Be clear and professional in your language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at J.P. Morgan
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around sickness absence frameworks and employee relations. Be ready to discuss your past experiences managing complex cases and how you navigated challenges.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with employees and stakeholders, practice articulating your thoughts clearly. Prepare examples where you effectively resolved sensitive queries or communicated complex information.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you had to manage multiple priorities in a fast-paced environment. Be ready to share how you approached these situations, showcasing your organisational skills and ability to stay calm under pressure.
✨Familiarise Yourself with HR Systems
If you have experience with HR systems like ServiceNow or Oracle HCM, be prepared to discuss it. If not, do a bit of research to understand how these systems work and how they can streamline HR processes.
