Cleared Margin Client Service & Treasury Operations Representative in Bournemouth

Join a dynamic team at J.P. Morgan, where you will play a key role in supporting global clients and optimizing margin and treasury operations in Futures & Derivatives Clearing – Global Equity Operations. Make an impact by driving process improvements and collaborating across international teams.

As a Cleared Margin Client Service and Treasury Operations Representative within Global Equity Operations, you will manage a range of tasks including:

• Settling margin values (Cash, Securities, Letters of Credit) with clients
• Cash funding
• Global non‑cash collateral settlements
• FX trade processing
• Reconciliation and break resolution
• Settling margin obligations at Central Counterparties
• Owning the full life cycle of the underlying securities trades

You will work closely with global teams, ensuring timely settlements and maintaining a controlled environment that supports business growth and regulatory compliance for Futures & Options and OTC Cleared Derivatives.

Job responsibilities:

• Manage and optimize client collateral and monitor movement.
• Answer incoming margin settlement requests sent by clients, compare them to JP Morgan's exposure and agree on the amount and type of asset to be moved.
• Ensure timely settlement of trades with exchanges and clients. Follow up on failed settlements promptly.
• Accurately fund exchange cash accounts and process client FX transactions.
• Prevent client payments from resulting in deficits and follow up on counterparty issues.
• Maintain a controlled environment by adhering to and updating operational procedures.
• Report significant issues to management and respond quickly to internal inquiries.
• Support reconciliations, resolve discrepancies, and assist with reporting and root cause analysis.
• Handle ad hoc management requests, operational investigations, and audit requirements.
• Regularly review processes, suggest improvements, and implement enhancements.
• Participate in strategic STP initiatives and manage complex change requests.
• Ensure full compliance with all control and educational requirements.

Required qualifications, capabilities and skills:

• Previous operations experience in Futures and Options (Cleared & OTC) or similar background.
• Working knowledge of client service, cash funding, global settlements & reconciliations.
• Strong problem‑solving & strategic thinking and ability to develop solutions for clients and drive process improvements.
• High accuracy & attention to detail, precision, numeracy, and strong proficiency in Excel and core systems.
• Excellent communication skills, as the role involves detailed interactions across multiple lines of business and core processing areas.
• Ability to work methodically, adhere to strict deadlines and perform well under pressure.
• Proactively identify risks and confidently challenge stakeholders when controls may be compromised.
• Collaboration, team goal support, and fostering a positive team environment.
• Eagerness to learn, asking the right questions and adapting to new challenges.
• Take responsibility for mistakes, share lessons learned and embrace feedback for growth.
• Strong analytical abilities and enthusiasm for digital automation tools.

Preferred qualifications, capabilities and skills:

• Experience with global margin settlements and multi‑currency operations.
• Familiarity with regulatory reporting and compliance requirements.
• Exposure to process improvement and strategic project initiatives.
• Experience supporting audit and operational investigations.
• Knowledge of digital automation tools such as Alteryx.
• Experience working with global teams across multiple locations.